Web Services Administrator

  • ASM Research, An Accenture Federal Services Compan
  • Little Rock, Arkansas
  • Full Time
Web Services Administrator

at ASM Research, An Accenture Federal Services Compan in Little Rock, Arkansas, United States

Job Description

Carries out moderately complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.

+ Monitors and supports the information technology and systems infrastructures.

+ Conducts moderately complex analysis including planning, designing, and evaluating a variety of information technology tools.

+ Serves as the back up to respond to user requests for system needs and upgrades or handles request that are more complex.

+ Troubleshoots and resolves complex problems in an efficient manner with little to no supervision.

+ Implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters.

+ Administers, runs tests on, and maintains operating system and related software.

+ Schedules, performs, and monitors system backups and, when necessary, performs data recoveries.

+ Performs root cause analysis, diagnostics, and monitoring on various production systems.

+ Identifies opportunities for process improvements and works with team members to implement efficiencies.

+ Effectively creates and maintains relevant systems documentation and user guides.

+ Actively engaged in the planning and designing of new platforms and integrating new technologies into existing infrastructure. Evaluates new technologies and releases.

+ Conducts cost analysis of newly designed platforms and technologies.

+ Creates and reviews technical systems recovery plans to reduce down time if a system outage were to occur.

+ Reviews the problem management register and identifies actions.

+ Applies scripting methodologies to automate related tasks.

Minimum Qualifications

+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.

+ 4-6 years of experience in information technology, systems administration or other IT related field.

Other Job Specific Skills

+ Advanced knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.

+ Applies standard methodology, techniques, procedures and criteria.

+ Ability to analyze, troubleshoot and resolve more complex system hardware, software or networking r

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Job ID: 517949255
Originally Posted on: 4/19/2026

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