MA/LPN Front Office Coordinator (OCC Health Monroe) -FT

Occupational Health

MA/LPN Front Office Coordinator

Monroe, Ohio

General Summary/Responsibilities:

The Licensed Practical Nurse (LPN) works under the direct supervision of the physician and/or provider to perform administrative and clinical tasks. LPNs support doctors and patients related to patient care management, organization and communication. The goal is to ensure efficient operation of the medical office through accurate delivery of high-quality customer service. They remain flexible and proficient in all aspects of the clinic operation to assist in order entry, registration, scheduling, reporting, phone calls, clerical tasks, clinical tasks, and other related duties. Must demonstrate good teamwork and maintain a professional attitude.

FIDRNOCT

Qualifications

Education

Minimum Level of Education Required: High School completion / GED

Additional requirements:
Type of degree: completion of diploma program

Licensure/Certification/Registration

Successful completion of certificate or diploma from accredited school maintains current certification
CPR Certification
Successful passage of the National Council Licensure Exam for Practical Nurses

Experience

Minimum Level of Experience Required: No prior job-related work experience
Preferred experience: Experience in ambulatory health care or related health care field preferred.

Knowledge/Skills

Ability to read, write, and perform basic mathematical calculations
Knowledge of medical terminology and processes
Basic administrative skills including typing, filing, and the use of miscellaneous office equipment.
Literate in personal computers (including keyboards) required.
Ability to perform multiple tasks at the same time.
Ability to work under sometime-stressful condition which may occur in a heavy workload environment.
Excellent organizational and time management skills
Effective oral and written interpersonal/communication skills for interaction with and/or teaching patients, physicians, other staff and visitors.
Good problem solving skills, initiative and judgment to make appropriate decision in potentially life threatening patient situations.
Professional appearance and behavior.
Physical strength for such activities as moving equipment, (lifting/transporting patients with assistance) to a maximum of 300 lbs.
Excellent customer service skills