Program Administrator 2 - PN: 20067165

BWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What Our Employees Have to Say:

BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!

What You'll Be Doing:

Leads ESIU operations by directing programs, implementing policies, and supporting the Assistant Director.

Manages case intake for allegations, data, and eDiscovery requests; prioritizes, assigns, and tracks cases.

Coordinates RIM activities including record retention, legal compliance, and secure disposal.

Oversees fraud recovery processes, ensuring accurate documentation and reconciliation across systems.

Handles unit operations such as budgeting, procurement, recruitment, and equipment management.

4 yrs. trg. or 4 yrs. exp. in business administration management science or public administration.

• Or completion of undergraduate core program in business administration, management science or public administration; 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position.
• Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file; 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development.
• Or 1 yr. exp. as Program Administrator 1, 63122.
• Or equivalent of Minimum Class Qualifications For Employment noted above

Job Skills: Program Management

Major Worker Characteristics:

Knowledge of Agency, Division, departmental & unit policies & standard operating procedures ; supervisory principles/techniques; business administration, management science or public administration; public relations; employee training & development; interviewing; public accounting; budgeting; purchasing & procurement; fiscal controls; Governor's directive and policy regarding Notification of Suspected Illegal or Improper Activity within State Departments and Agencies .

Skill in personal computers; BWC software (e.g. Microsoft Office products)*.

Ability to gather, collate & classify information about data, people or things; define problems, collect data, establish facts & draw valid conclusions; deliver speeches before government officials & general public; write, letters, papers & reports; handle sensitive telephone & face-to-face inquiries & contacts with general public; interview job applicants to determine work best suited to them; implement recruitment & training programs.