Receptionist

Job Overview:
Pickering Insurance Services, a leading employee benefits brokerage firm in North County San Diego, is seeking a friendly, professional, and organized Part-Time Receptionist to join our team. As the first point of contact for clients, visitors, and vendors, you will play a key role in creating a welcoming experience while providing essential administrative support in a fast-paced, client-focused environment.

We are looking for someone who lives within a 20-mile radius of our office and is willing to commit to at least 2 years. This part-time role has the potential to grow into full-time, offering opportunities for professional development and career growth.

This is an excellent opportunity for someone who enjoys a dynamic office setting and wants to gain experience in the employee benefits and insurance industry.

Key Responsibilities:
Front Desk Operations
-Greet clients, visitors, and vendors in a professional and courteous manner.
-Answer and direct incoming phone calls, responding to inquiries or redirecting as needed.
-Sort and forward emails and scanned documents to the appropriate departments.
-Manage office mail, deliveries, and packages.
-Maintain a clean, organized, and welcoming reception area.

Administrative Support
-Assist Account Managers with projects as needed.
-Maintain accurate systems for client and vendor records.
-Prepare and distribute client materials, documents, and forms.
-Support client onboarding and assist with initial documentation or employee benefits inquiries.

Confidentiality
-Handle sensitive client and business information with discretion and professionalism.
-Adhere to company policies and compliance regulations regarding confidentiality and data privacy.

Qualifications:
-Experience: Previous experience in receptionist, customer service, or administrative roles preferred; experience in insurance or medical office settings is a plus.
-Communication: Excellent verbal and written communication skills, with the ability to interact effectively with clients and team members.
-Organization: Strong attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
-Technology: Proficient in Microsoft Office Suite (Word, Excel, Outlook), internet browsers, Zoom, Teams, and standard office equipment.
-Professionalism: Demonstrated ability to maintain confidentiality and discretion at all times.
-Personality: Friendly, approachable, positive attitude, and customer-service oriented.

Working Environment:
-Professional office setting with a supportive, team-oriented culture.
-Flexible part-time hours designed to meet business needs.

Why Join Us?
-Gain hands-on experience in the growing field of employee benefits and brokerage services.
-Develop valuable administrative and organizational skills in a professional setting.
-Friendly, supportive company culture with opportunities for growth and learning.
-Competitive hourly wage based on experience.

If you are a reliable, detail-oriented professional who values confidentiality and enjoys providing excellent customer service, we want to hear from you! Apply today to join the Pickering Insurance Services team.