Unit Receptionist (UR)

  • Northwell Health
  • New York, New York
  • Full Time

Job Description

Performs general clerical and receptionist duties supporting the patient care unit, including preparing, compiling and maintaining records.

Job Responsibility

    • Performs a variety of duties relative to admission, discharge and/or transfer of patients.
  • Prepares patient charts and assembles new admission packets.

  • Transmits discharge notices to appropriate departments.

  • Notifies assigned departments when patients are admitted, discharged, transferred, placed on "condition serious" list, expired, etc.

    • Performs a variety of clerical duties required to maintain accurate charts.
  • Reviews patient charts and other related data for accuracy and completeness of information.Ensures required signatures have been obtained.

  • Files all hard copy documents in patient charts.

  • Assembles discharged patient charts and forwards completed chart to Medical Records within established time interval and hospital guidelines

    • Performs a variety of clerical duties essential to operation of patient care unit, as directed.
  • Schedules patients for special tests, consultations, transportation, etc.

  • Prepares various records and reports (i.e daily census, staff attendance).

  • Distributes mail, packages and flowers to patients.

  • Maintains current and neat bulletin, directory and locator boards for unit.

  • Maintains chart areas, desks, files, etc in a neat and orderly condition.

  • Notifies supporting departments of needs/changes on patient unit (i.e environmental, maintenance, dietary issues).

  • Maintains department supply inventory.

    • Acts as a receptionist on unit.
  • Directs and provides information to visitors.

  • Uses appropriate telephone etiquette and knowledge of telephone system to facilitate communication of the patient units.

  • Answers intercom, assists visitors and distributes incoming mail. Answers routine questions or refers to appropriate individual for reply.

  • Receives and transmits messages accurately and promptly.

  • Acts as representative of hospital to patients and visitors and as such is appropriately attired and promotes good public relations.

    • Provides coverage where needed at the request of supervisory staff.
  • Accesses medication delivery and/or medication areas, as authorized, in the performance of required duties, as needed.

  • Performs related duties, as required.

  • ADA Essential Functions

Job Qualification

  • High School Diploma or equivalent, required.
  • Prior clerical experience, preferred.
  • Typing 30 wpm and/or data entry skills (80 keystrokes per minute), required.
  • Ability to communicate effectively.
  • Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Job ID: 489935085
Originally Posted on: 8/19/2025

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