Practice Support Assistant (Clinical Receptionist) Bronson Constance Brown Hearing Centers Full Time 80hrs./PP
- Bronson Healthcare
- Kalamazoo, Michigan
- Full Time
Practice Support Assistant (Clinical Receptionist) Bronson Constance Brown Hearing Centers Full Time 80hrs./PP
Practice Support Assistant (Clinical Receptionist) Bronson Constance Brown Hearing Centers Full Time 80hrs./PP
locations
Bronson Methodist Hospital
time type
Full time
posted on
Posted 4 Days Ago
job requisition id
JOB44368
CURRENT BRONSON EMPLOYEES - using the career worklet in Workday. This career site is for external applicants only.
Love W You Work!
Team Bronson ispassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for ourmunity.
If you're ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
BMH Bronson Methodist Hospital
Title
Practice Support Assistant (Clinical Receptionist) Bronson Constance Brown Hearing Centers Full Time 80hrs./PP
The Practice Support Assistant performs various duties including answering phones, greeting patients, scheduling, patient check-in, preparing and retrieving files, and directing telephone calls.
Qualifications
High school diploma or general education degree (GED) and 3-6 months of related experience required
Possess professionalmunication and excellent customer service skills
Keyboarding andputer skills - Previousputer experience including hospital-based programs (i.e., Medic/Misys/Tiger or other practice management system) preferred
Light Clerical duties including ability to file accurately,
Must have excellent math skills and be able to use basic office equipment
Ability to remain organized and prioritize multiple tasks
Ability to maintain confidentiality of sensitive medical information
Ability to establish effective working relations with office staff and employees in a team environment
Essential Duties and Responsibilities
Registers patients / customers and confirms patient / guarantor demographic and insurance information. Completes all required fields in practice management system.
Determines patient co-payments (utilizing electronic insurance verification system) and collects payments on amounts due (current and past).
Enter charges/payments into MISYS/Tiger system (or other practice management system).
Prepares encounter form(s) for charge entry for services rendered using the correct ICD-9 and CPT codes as they relate to Codescan.
Schedules and coordinates patient appointments, tests, and referrals according to office / provider preferences and the needs of patients.
Answers telephones, takes messages, routes callers, and provides / relays information in a manner consistent with service standards.
Maintains patient medical records according to current required standards. Obtains patient authorization for transfer of any / all private health information.
Maintains patient confidentiality of data and information.
Performs basic office duties such as sorting / distributing mail, copying, filing, faxing, ordering supplies, andpleting forms, as needed.
Performs basicposition of letters and reports. Formats, types and proofreads standard correspondence, reports, and other documents.
Maintains a clean unit environment / work area andmunicates any equipment malfunction / problem to appropriate personnel.
Maintains accountability for special projects as assigned.
Performs such individual assignments as management may direct. Establishes and maintains effective working relationships within the organization.
Engages in continuous study to maintain thepetence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.
Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner.
Ensures that patients, their families, visitors, customers, and employees are treated with kindness and respect. Demonstrates teamwork and integrity in all work-related activities.
Demonstrates knowledge of hospital safety and infection control policies and procedures, maintaining a safe and clean environment.
Maintain provider schedules, including meetings, appointments, cancellations, re-schedules, add-on appointments, etc.
Physician daily schedules.
Run reports from MISYS/Tiger system (e.g., charge summary, missing ticket, etc.).
Prepare deposit,pleting daily deposit verification form, and verifying accuracy of deposit.
Performs other duties as may be assigned by the physician or practice manager/office supervisor.
Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies.
Employees providing direct patient care must demonstratepetencies specific to the population served.
Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
Shift
First Shift
Time Type
Full time
Scheduled Weekly Hours
40
Cost Center
8124 Bronson Constance Brown Hearing Centers (BMH)
Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates (Bronson) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
take a moment to watch a brief video highlighting employment with Bronson!
Practice Support Assistant (Clinical Receptionist) Bronson Constance Brown Hearing Centers Full Time 80hrs./PP
locations
Bronson Methodist Hospital
time type
Full time
posted on
Posted 4 Days Ago
job requisition id
JOB44368
CURRENT BRONSON EMPLOYEES - using the career worklet in Workday. This career site is for external applicants only.
Love W You Work!
Team Bronson ispassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for ourmunity.
If you're ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
BMH Bronson Methodist Hospital
Title
Practice Support Assistant (Clinical Receptionist) Bronson Constance Brown Hearing Centers Full Time 80hrs./PP
The Practice Support Assistant performs various duties including answering phones, greeting patients, scheduling, patient check-in, preparing and retrieving files, and directing telephone calls.
Qualifications
High school diploma or general education degree (GED) and 3-6 months of related experience required
Possess professionalmunication and excellent customer service skills
Keyboarding andputer skills - Previousputer experience including hospital-based programs (i.e., Medic/Misys/Tiger or other practice management system) preferred
Light Clerical duties including ability to file accurately,
Must have excellent math skills and be able to use basic office equipment
Ability to remain organized and prioritize multiple tasks
Ability to maintain confidentiality of sensitive medical information
Ability to establish effective working relations with office staff and employees in a team environment
Essential Duties and Responsibilities
Registers patients / customers and confirms patient / guarantor demographic and insurance information. Completes all required fields in practice management system.
Determines patient co-payments (utilizing electronic insurance verification system) and collects payments on amounts due (current and past).
Enter charges/payments into MISYS/Tiger system (or other practice management system).
Prepares encounter form(s) for charge entry for services rendered using the correct ICD-9 and CPT codes as they relate to Codescan.
Schedules and coordinates patient appointments, tests, and referrals according to office / provider preferences and the needs of patients.
Answers telephones, takes messages, routes callers, and provides / relays information in a manner consistent with service standards.
Maintains patient medical records according to current required standards. Obtains patient authorization for transfer of any / all private health information.
Maintains patient confidentiality of data and information.
Performs basic office duties such as sorting / distributing mail, copying, filing, faxing, ordering supplies, andpleting forms, as needed.
Performs basicposition of letters and reports. Formats, types and proofreads standard correspondence, reports, and other documents.
Maintains a clean unit environment / work area andmunicates any equipment malfunction / problem to appropriate personnel.
Maintains accountability for special projects as assigned.
Performs such individual assignments as management may direct. Establishes and maintains effective working relationships within the organization.
Engages in continuous study to maintain thepetence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.
Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner.
Ensures that patients, their families, visitors, customers, and employees are treated with kindness and respect. Demonstrates teamwork and integrity in all work-related activities.
Demonstrates knowledge of hospital safety and infection control policies and procedures, maintaining a safe and clean environment.
Maintain provider schedules, including meetings, appointments, cancellations, re-schedules, add-on appointments, etc.
Physician daily schedules.
Run reports from MISYS/Tiger system (e.g., charge summary, missing ticket, etc.).
Prepare deposit,pleting daily deposit verification form, and verifying accuracy of deposit.
Performs other duties as may be assigned by the physician or practice manager/office supervisor.
Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies.
Employees providing direct patient care must demonstratepetencies specific to the population served.
Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
Shift
First Shift
Time Type
Full time
Scheduled Weekly Hours
40
Cost Center
8124 Bronson Constance Brown Hearing Centers (BMH)
Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates (Bronson) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
take a moment to watch a brief video highlighting employment with Bronson!
Job ID: 489859976
Originally Posted on: 8/18/2025
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