Head Receptionist & Office Coordinator

French Library

53 MARLBOROUGH STREET

BOSTON, MA 02116

Date Posted:

August 15, 2025

Region:

Eastern Massachusetts

Category:

Administrative

Type:

Part-Time

Head Receptionist & Office Coordinator

Description:

The French Library seeks to hire a highlyanized, proactive, and personable Head Receptionist & Office Coordinator to lead the front desk operations and support the smooth functioning of our office environment. This dual-role position is ideal for someone who thrives in a dynamic setting, enjoys multitasking, and has a passion for creating a weing and efficient workplace.

Founded in 1945, the French Library of Boston, is a 501(c)3, membership-basedanization housed in a beautiful French Revival townhouse in Boston's historic Back Bay. The French Library has three areas of activity: French language education for students of all ages, from children to adults, based on close affiliation with the internationally renowned AlliancesFrancaises network; French-themed artistic and cultural activities throughout the year, including the annual Bastille Day Celebration; and a library/mediatheque that houses some 32,000 French-language books, periodicals, and electronic media, making it the largest private collection in the U.S.

REPORTS TO: Operations Manager

RESPONSIBILITIES:

RECEPTION MANAGEMENT:

Oversee the day-to-day operations of the reception area to ensure a professional and weing environment.

Schedule and coordinate shifts for part-time receptionists to ensure consistent front desk coverage.

Train, mentor, and supervise part-time reception staff.

Greet and assist visitors, clients, and staff with professionalism and warmth.

Manage iing calls, emails, and deliveries efficiently.

Manage registrations for classes, cultural and member programs, and other Library events using our database. Process payments and donations made with cash, checks or credit cards.

Process walk-in membership, book POS sales, and translation services, and the occasional book return/check-out.

Maintain all d Reception documents and policies updated, and ensure fluidmunication between the various departments and the part-time Reception staff.

Will be trained as rental host for occasional events.

Assist other Library departments as requested/necessary.

Keep first floor neat and orderly.

Maintain the brochures counters.

Perform above tasks in both English and French.

OFFICE COORDINATION:

Monitor, maintain inventory of, and order general office supplies, toner for ers and copy machines, and kitchen supplies.

Ensure orderly presentation and cleanliness of office supplies and stationery rooms.

Ensuremon areas are tidy and well-stocked in ed materials.

Responsible for coffee machine in the lobby and POS purchases of pods.

Assist Operations Manager with occasional tasks/projects as requested/necessary.

SCHEDULE: This is apart-time, fixed schedule position (29 hours per week). Anticipated schedule, depending on candidate availability: Tuesdays (4 pm - 9:30 pm), Wednesdays, Thursdays (1:30 pm-9:30 pm), Saturdays(8:30am-4:00 pm).

Qualifications:

REQUIREMENTS:

-Fluency or near-fluency in French and English (oral and written).

-Experience with databases, the MS Suite, and POS systems.

-Excellent oral and writtenmunication skills.

-Experience managing a small team or shift scheduling.

-Familiarity with office procurement processes.

QUALIFICATIONS:

-High school diploma, GED certificate, college degree preferred.

-Proven experience in a receptionist, administrative, or office coordination role.

-Strong leadership andanizational skills.

-Ability to multitask and prioritize in a fast-paced environment.

-A proactive, can-do attitude with attention to detail.

-Previous experience in a non-profit institution.

-Previous experience in a cultural institution.

**Employee must be authorized to work in the United States.