Front Desk Coordinator, Float, Jacksonville West, Full-Time

  • Brooks Rehabilitation
  • Orange Park, Florida
  • Full Time

Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting.

Responsibilities:

  • Provide a positive patient experience through patient engagement
  • Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
  • Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
  • Collect co-payments, co-insurance, and deductible at time of service
  • Ability to multi-task in a fast paced environment
  • Maintaining patient records and accounts by obtaining, recording, and updating the account
  • Maintain communication with the center manager and provider relations specialist
  • Effectively communicate both verbally and written with referral sources and vendors

Qualifications:

  • High school diploma or GED.
  • One year experience working in a medical office.
  • Basic understanding of insurance and authorizations.

Hours: M-F hours between 7A-6P

Location: West Jacksonville Region Clinics (Westide, Ortega, Fleming, Orange Park)

Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

  • Competitive Pay
  • Comprehensive Benefits package
  • Vacation/Paid Time Off
  • Retirement Plan
  • Employee Discounts
  • Clinical Education and Professional Development Programs
Job ID: 489551863
Originally Posted on: 8/15/2025

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