Front Desk Agent

FRONT DESK/CUSTOMER SERVICE AGENT

Position Summary:

Responsible for guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating an exceptional guest experience.

Responsibilities:

Process payments and respond to guest inquiries
Handle check-ins, check-outs and reservations in a friendly, efficient and courteous manner
Consistently complete detail-oriented work in a timely manner

Requirements:

High school diploma or equivalent required
Exceptional guest relations/customer service skills.
Excellent verbal and written communication skills
Ability to stand for extended periods of time
Must be a team player with a positive attitude
Consistently attentive, courteous and efficient in dealings with guests, managers and employees
Must have a valid Driver's License

Property/Location:

Sky Ranch Lodge, 1105 Airport Road, Sedona, Az 86336

Job Type: Full-time

Pay: $20.00 per hour

Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Monday to Friday
Night shift
Weekends as needed

Education:
High school or equivalent (Preferred)

Experience:
hospitality: 1 year (Preferred)
Customer service: 1 year (Preferred)

Language:
Spanish (Preferred)

Work Location: In person