Receptionist

Responsibilities

• Interact with partners, clients, residents, onsite teams, vendors, and fellow team members with a high level of professionalism and courtesy that leaves a good impression, builds upon a solid reputation, and supports company culture.
• Greet visitors in a polite and friendly manner upon arrival. Assist visitors in navigating the office and reception areas or meeting room. Offer and supply visitors with refreshments. Validate any guest parking.
• Answer multi-line telephone system in a professional manner and route calls accordingly.
• Receive and sort mail for review by supervisor before dispersing.
• Receive shipments, move to storage area, then notify recipients to retrieve packages.
• Always keep the front desk tidy and free of clutter.
• Maintain reception area and all common areas in a clean and tidy manner at all times.
• Monitor and tidy meeting rooms and flex office spaces throughout the day.
• Manage availability and reservations for meeting rooms and flex office spaces.
• Monitor and tidy kitchen area throughout the day. Start dishwasher in the evening, unload in the morning.
• Monitor inventory of drinks, snacks, etc. and restock as needed between vendor restocks.
• Maintain inventory of office supplies and order replacements as needed with supervisor approval.
• Maintain workplace access by issuing, monitoring, and collecting office and building key fobs and mobile credentials, as necessary.
• Coordinate internal events, such as breakfast or lunches.
• Coordinate office services or maintenance requests with building management and supervisor.
• Fill in as an administrative assistant, accounts payable clerk, or accounts receivable clerk, performing those duties should the need arise.
• Support Treasurer and Office Manager.
• Follow established policies and procedures regarding handling sensitive partner, client, vendor, or resident information.
• Maintain digital records in OneDrive and other management systems.
• Follow company policies regarding documents retention.
• Maintain professional appearance, and predictable and consistent attendance.
• Know and comply with all policies and procedures, including Fair Housing Laws.
• Maintain compliance with LMS courses.
• Comply with all OHSA regulations and health, safety policies/procedures and environmental laws Report all unsafe activities and incidents to Corporate HR.
• Performs other duties as assigned.
• No supervisory responsibilities.

• Familiarity with Yardi and OneSite

R equired Qualifications (Knowledge, Skills, and Abilities)

• High School Diploma or GED equivalent
• One to three years experience
• Strong telephone etiquette
• Competency to read and write simple instructions, short correspondence, and memos.
• Competency in Microsoft Office Applications including Word, Excel, Outlook, and Teams.
• Excellent verbal communication skills
• Organizational skills
• Excellent interpersonal and customer service skills
• Time Management Skills
• Reliable transportation

Benefits Overview

Carter-Haston believes our employees are our most valuable asset and are essential to our continued success. This is why we proudly offer a comprehensive and valuable benefits package designed to fit the needs of our employees and their families.

We offer eligible associates the following:

• Competitive Compensation
• Paid Vacation, Sick Days, Holidays and Floating Holidays
• Medical, Dental, Vision, Life, and Disability Coverage
• Apartment Discount Program
• Recognition and Service Awards Program
• Multi Family Educational Assistance Program
• Employee Assistance Program
• 401k Plan with Employer Match
• Supplemental Colonial Life; Cancer Assist, Level-Term Life, Whole Life
• Voluntary Benefits; Accident, Hospital Indemnity, Critical Illness, and Pet Insurance