Receptionist

Job Title: Receptionist
Department: Administration
Location: Edna Tina Wilson Living Center - 700 Cottage Island Rd, Rochester, NY 14612
Hours Per Week: 20 hours
Schedule: 10:00 AM to 4:00 PM and 4:00 PM to 8:00 PM

SUMMARY:
Provides general receptionist support to the practice. Greets patients/residents and visitor, answers and directs incoming phone calls. Provides superior customer service by modeling the Brand Promise and Core Values.

RESPONSIBILITIES:

• Greets patients/residents and visitors, directing them to the appropriate area(s).
• Answers incoming calls, transferring as appropriate, in a courteous and professional manner.
• Sorts and distributes daily mail and forwards if necessary.
• Types as requested, general correspondence, schedules, calendars, etc.
• Attends to copying of correspondence, reports, schedules, calendars, etc.
• UMG Only: Assists with patient check-in by having patient complete needed forms, copying patient ID, and assembling paper charts.
• UMG Only: Accepts patient copayments and records in ledger.
• UMG Only: Assist with patient appointment reminder phone calls.
• UMG Only: Assist with patient insurance verification prior to appointments.
• UMG Only: Assist with assembly of paper charts, class materials, education folders.
• PRLC Only: Payroll clerk for Nursing Departmentand performs Nursing Education statistical charting. Maintains incident report file & statistics. Processes Maintenance Work Order Request.
• PRLC Only: Provides assistance to residents, lobby area.
• PRLC Only: Maintains schedules for two Park Ridge Nursing Home Conference room
• ETW Only: Monitors and responds to alarm panel (fire, magnetic doors, and resident monitoring system) and maintains appropriate documentation.
• ETW Only: Generates reports as requested, utilizing the electronic medical record. Accepts deposits and payments and secures them as appropriate
  

REQUIRED QUALIFICATIONS:

• None.
  

PREFERRED QUALIFICATIONS:

• 1 year experience preferred, preferably in a health care setting
• High School or equivalent preferred

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employees physician or delegate will be considered for accommodations.

PAY RANGE:

$16.75 - $17.55

CITY:

Rochester

POSTAL CODE:

14612

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.