Front Desk Representative

Front Desk Representative (Midwood)

compensation: $19-25 depends on experience
employment type: full-time
experience level: mid level
job title: Front Desk Receptionist
At New York Laser Vision, we are committed to providing exceptional eye care services with state-of-the-art technology and a compassionate touch. Our Brooklyn office is a modern, welcoming space where professionalism meets personalized care.
Position Overview:
We are seeking a dedicated and organized Front Desk Administrator to join our team. As the first point of contact for our patients, you will play a vital role in ensuring a seamless and positive experience for everyone who visits our office. The ideal candidate will be bilingual (English/Spanish/Russian) and have prior experience in a medical office or healthcare setting. This is a full time position, some evenings shifts will be required.
Key Responsibilities:
Greet and assist patients with a warm and welcoming demeanor
Manage incoming calls, schedule appointments, and provide information regarding services
Coordinate patient check-in and check-out procedures, including collecting co-pays and verifying insurance
Maintain organized and efficient patient records, both digital and paper
Handle patient inquiries in person, over the phone, and via email
Communicate effectively with patients, doctors, and medical staff
Assist with administrative tasks such as data entry, filing, and supply management
Conduct brief consultation about offered services and help to apply for a financing (training will be provided)
Qualifications:
Bilingual in English(advanced level) and Spanish or Russian (required)
Previous experience in a front desk or administrative role, preferably in a medical or healthcare setting at least 1.5 years.
Strong organizational and multitasking skills
Excellent communication and interpersonal skills
Proficiency in using office software (e.g., Microsoft Office, scheduling systems)
Ability to remain calm and professional in a fast-paced environment
Knowledge of medical terminology and insurance processes (preferred)
How to Apply:
If you are passionate about patient care and meet the qualifications, wed love to hear from you! Please submit your resume.