Law Office Manager

Location: Boston, Massachusetts

About the Role:
We are seeking a dynamic and highly organized Office Manager to oversee the daily administrative operations of our firm's Boston office. This role requires a hands-on leader who can work in the office five days a week and manage both in-person and remote administrative teams across multiple office locations. The ideal candidate is proactive, detail-oriented, and an excellent communicator, with the ability to maintain a positive and productive work environment.

Key Responsibilities:

• Office & Administrative Oversight:

  • Manage the operations of multiple New England offices, including in-person and remote administrative teams.

  • Maintain smooth workflows and ensure high standards of administrative support office-wide.

• Human Resources Management:

  • Oversee HR functions including recruitment, onboarding, and performance management for administrative and paralegal staff.

  • Conduct performance reviews and handle staff-related issues professionally and confidentially.

  • Ensure compliance with firm policies and applicable employment laws.

  • Coordinate with the firm's Human Resources Director and other administrative staff.

• Staff Leadership & Development:

  • Conduct monthly staff meetings to foster communication, alignment, and team engagement.

  • Develop and deliver orientation programs and ongoing training to support staff growth and retention.

  • Provide training related to file management and billing systems to improve efficiency and accuracy.

• Team Coordination & Performance:

  • Manage and strengthen working relationships between paralegals and administrative staff to maximize billing and productivity.

  • Assist with hiring, staffing assignments, and ensuring appropriate administrative support for case and trial calendars.

• Reporting & Communication:

  • Report regularly to managing office attorneys regarding administrative team performance and operational updates.

  • Assist in managing office case lists and ensure administrative readiness for trial schedules.

• Problem-Solving & Interpersonal Support:

  • Act as a key point of contact to resolve issues among attorneys, paralegals, and administrative staff.

  • Utilize strong interpersonal skills to maintain a positive, collaborative work culture.

Qualifications:

• Prior experience managing administrative staff, ideally within a legal or professional services environment.

• Formal HR training or substantial HR experience gained on the job.

• Strong leadership, communication, and organizational skills.

• Proven ability to handle sensitive and confidential information with discretion.

• Experience with billing systems and file management software preferred.

• Ability to work on-site five days per week and travel between offices as needed.

Why Join Us?
We offer a supportive and collegial environment where your contributions have a direct impact on the success of our offices. This is an exciting opportunity for an experienced office manager who thrives in a fast-paced, professional setting.