Receptionist 2

Overview

The mission of BHI Senior Living Inc. is to enhance the quality of life for older adults within a secure environment that supports their needs, values, interests, and independence while encouraging personal and spiritual development. BHI is an organization deeply committed to doing what's right for the people we serve and those we employ. Our faith-based values guide us in every decision we make and have resulted in over 50 years of providing exceptional care for seniors. As one of the most well-respected and well-funded non-profit organizations in the Midwest, BHI Senior Living offers ten Life Plan Communities and two Active Adult Communities in Indiana, Michigan, and Ohio.

What We Offer!

• Robust benefits including 401k match (up to 5%), medical, dental and vision insurance
• Employer-paid life insurance
• PTO (paid time off) earned from day one of employment
• Paid holidays
• Access to Employee Assistance Program (EAP)
• Student loan repayment and tuition assistance

Position Summary

The Receptionist plays a key role in creating a welcoming and professional atmosphere at the Corporate Office. This position is responsible for greeting guests, answering calls, emails, and other inquiries about BHI. The Receptionist also supports office operations and provides administrative assistance across departments.

Duties/Responsibilities

Customer Service

• Deliver exceptional customer service to staff and visitors by addressing inquiries, requests, and concerns professionally and courteously.
• Greet all visitors warmly and notify the appropriate staff member of their arrival.
• Answer phone calls and emails promptly and professionally.

Office Coordination

• Partner with the Executive Assistant/Office Manager to coordinate logistics for conference room usage.
• Receive and assist with the setup of catered meals for meetings, as needed.
• Maintain the office kitchen, including stocking beverages and cleaning the coffee machine.
• Receive and sort mail and deliveries; notify recipients of packages.

Administrative Support

• Assist the Billing Department with bank deposits and the preparation of quarterly statement mailings.
• Support Corporate Compliance by reconciling credit card transactions and tracking staff licensure.
• Aid the Accounting team with processing credit applications.
• Performs other duties as needed.

Qualifications

• High School Diploma or GED required, Associate's Degree preferred
• At least 3 years of experience as a receptionist or related position
• Must demonstrate ability to communicate effectively, both verbally and in writing
• Prior experience using Microsoft Office and Teams preferred

For information on BHI Senior Living visit our website at

BHI Senior Living is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.