Cosmetology Salon Receptionist

The Salon Receptionist provides essential front desk and administrative support for the Cosmetology Departments salon operations at 357 E Main Street location in Klamath Falls. This position is responsible for client-facing tasks such as greeting visitors, scheduling appointments, handling phone and email communication, processing transactions, and maintaining a clean, organized reception area. The receptionist also supports staff and students by relaying messages, and assisting with basic clerical and inventory tasks.

This is a part-time, year-round position which offers up to 30 hours per week during school hours. Hours are scheduled based on departmental needs and individual availability, with time off during official student breaks.

To perform the job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job description satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide front desk coverage
• Greet clients in a friendly yet professional manner
• Answer the telephone and respond to voicemails or emails
• Answer questions about available services and pricing
• Address customer concerns or complaints professionally
• Book client appointments
• Relay messages to staff and students
• Inform staff of changes in the days schedule or walk-ins
• Use the Point of Sale (POS) system to check clients in and out
• Operate cash register and provide accurate change
• Help manage inventory by tracking product stock levels
• Keep the front desk and waiting area clean and organized
• Data entry
• Filing

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

• Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES NEEDED TO PERFORM THIS ROLE

• Computer Skills
• Multi-tasking and the ability to sort tasks in order of importance

PHYSICAL DEMANDS AND WORKING CONDITIONS

• The work environment is indoors.
• This position requires sitting, standing, and walking

• High School Diploma
• Cosmetology experience preferred
• Customer Service experience preferred

It is the policy of Klamath Community College to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.