Receptionist

Merlin Law Group PLLC. is seeking a driven and personable Receptionist to be the welcoming face of our Tampa, FL office.

Who we are:

Merlin Law Group is a national insurance claim litigation firm that handles commercial property insurance claims, residential property insurance claims and bad faith claims. We are dedicated to helping policyholders protect themselves in complex legal battles as well as fighting for the best possible laws to protect the insured nationwide.

Position Overview:

As the first point of contact for clients, visitors, and staff, the Receptionist at Merlin Law Group plays a critical role in creating a professional, welcoming, and efficient front office experience. This position requires excellent communication skills, strong organizational abilities, and a proactive mindset to support the smooth operation of a busy law firm environment.

What you'll do:

• Greet clients, visitors, and vendors with professionalism and warmth upon arrival

• Answer, screen, and direct incoming calls using a multi-line phone system

• Maintain a clean, organized, and professional front desk and lobby area

• Manage incoming and outgoing mail, packages, and deliveries

• Maintain visitor logs and security protocols as required

• Schedule conference rooms and maintain calendars for shared spaces

• Support attorneys and staff with administrative tasks such as scanning, copying, and filing

• Handle basic office supply inventory and coordinate reorders as needed

• Provide exceptional customer service while maintaining confidentiality and discretion

• Collaborate with other administrative staff to ensure consistent front office coverage and support

Our ideal candidate:

• High school diploma or equivalent required; associate’s degree or relevant administrative training preferred.

• experience as a receptionist or front desk coordinator, preferably in a law firm or professional services environment

• Exceptional verbal and written communication skills

• Strong interpersonal skills and a friendly, professional demeanor

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and standard office equipment

• Demonstrated reliability, punctuality, and a strong work ethic

• Bilingual (Spanish/English) is a plus but not required

What we offer:

Merlin Law Group has a great working environment with a comprehensive benefits package. Salary commensurate with experience and all candidates must have a stable work history and verifiable references.

Note to Recruiters & Staffing Agencies: Thank you for your interest in our job advertisement. To streamline our communication process, we kindly request that you direct all inquiries to ... . Please, no phone calls or direct emails to our employees. We appreciate your cooperation and look forward to collaborating with you.

Merlin Law Group is an equal employment opportunity employer and is committed to providing equal employment opportunity to all qualified persons without regard to such factors as race, color, sex, religion, national origin, age, disability, marital status, gender identity/expression, sexual orientation, genetic information, or any other protected status, consistent with federal, state, and local equal employment opportunity laws.