Veterinary Receptionist

Bedford Veterinary Medical Center is a state of the art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice the highest quality medicine while providing our pets and clients with the utmost care and compassion. Our hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. We are ready with a positive, experienced support staff and excellent clientele and well equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory. And at our sister hospital in Hudson, Lowell Road Veterinary Center, we offer rehabilitation services such as underwater treadmill therapy, massage therapy, laser therapy, modality exercises, and more. We aim to make sure our clients and pets experiences leave them with a comfortable feeling as if they are an extended part of Bedford Veterinary Medical Center's family!

We are located in beautiful southern, New Hampshire! Tax-free New Hampshire is a fantastic place to live and offers beaches, mountains, and city life, all within a short driving distance from our location! It is a paradise for outdoor enthusiasts and is an excellent place to live and/or raise a family!

 To learn more about us, click  !

We're looking for a friendly, organized, and compassionate Veterinary Receptionist to be the welcoming face and helpful voice of our practice. You'll play a vital role in ensuring smooth daily operations while providing outstanding client service and support to our veterinary team.

About the Role:

As a Veterinary Receptionist, you will be the first point of contact for clients-both in person and over the phone. You'll help guide them through their visits with empathy, professionalism, and care.

Your responsibilities will include:

• Greeting clients and patients warmly upon arrival

• Maintaining a clean, organized, and welcoming front desk and lobby area

• Triage client concerns and direct them appropriately

• Answering phone calls and emails; routing inquiries as needed

• Scheduling appointments efficiently to maintain daily flow

• Checking clients in and out, processing payments, and reviewing invoices

• Offering emotional support during sensitive or stressful situations

• Supporting a positive client experience from start to finish

Who We're Looking For:

• At least 1 year of veterinary receptionist or animal care experience preferred

• Compassionate, calm, and confident communicator

• Detail-oriented and able to multitask in a fast-paced setting

• Strong computer and organizational skills

• Positive attitude, team player, and proactive problem-solver

• Self-starter with a desire for continued learning and professional growth

Job Type: Full-time and Part-time

Hospital Hours: Monday - Friday: 7:00 am - 6:00 pm, Saturday 7:00 am - 4:00 pm, Sunday 9:00 am - 3:00 pm

Pay:  Competitive pay, based on experience

We offer our staff:

• supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) 
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit  . 

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