Front Desk Associate

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The Patient Care Technician provides extraordinary front-line customer service for Student Health Services; performs general medical office duties, supports patient care by ensuring that all required patient information is entered into the electronic health record (EHR); communicates to providers, ancillary staff, and patients to ensure appropriate delivery of services. The Patient Care Technician works with a multi-disciplinary team of health care professionals to provide clinical services, to the students at The Ohio State University.

Required : High school graduate or equivalent; one year of work experience or training in healthcare; previous front-line customer service experience; Basic Life Support- Health Care Worker (BLS-HCW) certification; excellent verbal and written communication skills; medical terminology training or experience.

Desired : 2 to 4 years of relevant experience; 6 months work experience in an outpatient ambulatory primary care setting, excellent problem-solving skills; experience with electronic health information management systems; keyboarding training or experience.

Hiring range is $17.50 to $22.86. The offer for this position will fall within this range based on internal equity, the units available budget, and the selected candidates qualifications.

Successful completion of a background check and a health screening.

Career Roadmap Designation

Function: Clinical Support

Sub-function: Patient Care Services

Career Level: Technical 2

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The university is an equal opportunity employer, including veterans and disability.

As required by Ohio Revised Code section 3345.0216 , Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.