Service Department Receptionist

Service Department Receptionist Murdock Auto Team Murray, UT, USA 2 days ago Quick Job type Full-time Quick Job description Come join the Murdock Auto Team! We are looking for a Service Receptionist. This is a FT position hourly wage $17-$19 DOE Job Summary The Corporate Service Receptionist is responsible for answering service client's questions and to schedule appointments to visit our dealerships. Additionally, you will be responsible for completing outbound follow-up calls. Responsibilities Responsible for responding to all incoming phone calls, emails, and review vin # information for active and open recalls while setting appointments. Must be able to explain the process and provide estimated wait times for maintenance and other services. Follow up with customers on missed appointments to reschedule and send customer reminders for upcoming service appointments daily. Pull Manufacture Recall Reports and notifications and contact customers accordingly to set appointments. Use company computer software to satisfy job requirements. Provide extreme confidentiality in all company-related issues. Support the efforts of other employees to create a collaborative team culture. Protect the legal, financial, and moral well-being of the company. All other duties as assigned by direct supervisor or manager. Experience & Skills . A keen attention to detail, excellent communication and organizational skills. Ability to work in a fast-paced environment and adapt to changing priorities. Work independently and be self-motivated to complete tasks in a timely manner. Strong work ethic & reliability. Lead with integrity while producing high-quality work. Previous receptionist and / or customer Service experience preferred. Physical Requirements This position requires the ability to sit for long periods of time at a desk working with a computer and phone system. Must be able to lift at least 15 pounds at a time. Job Posted by ApplicantPro a job alert for this search Service Receptionist Murray, UT, USA