Medical Receptionist Small Friendly Family Practice Office

Medical Receptionist Small Friendly Family Practice Office
Position Summary:
The Medical Receptionist serves as the initial point of contact in the office, performing all front desk duties and administrative support functions to ensure smooth operation, efficient patient flow, and excellent communication between patients and healthcare providers. This role requires professionalism, strong organizational skills, and commitment to patient confidentiality. English- Spanish bilingual is a big plus.
Working hours three days a week plus half of the day every other Saturday.
Key Responsibilities:
Greet and check in patients warmly and professionally.
Schedule, reschedule, and manage appointments.
Answer multi-line phones, respond to voicemails, and direct calls.
Verify and update insurance information; collect co-payments and balances.
Handle patient referrals, prescription requests, and billing paperwork.
Receive, scan, file, and distribute documents and mail.
Manage office supplies.
Support physician and staff with administrative tasks.
Maintain cleanliness and orderliness of the reception area.
Adhere to HIPAA regulations and ensure patient confidentiality.
Qualifications and Skills:
High school diploma or equivalent; medical office training preferred.
Must have 1-2 years experience in a medical office
Knowledge of medical insurance processes and terminology.
Strong communication and customer service skills.
Excellent multitasking and organizational capacity.
Ability to work calmly under pressure in a fast-paced environment.
Commitment to confidentiality and professional ethics.
Preferred:
English- Spanish bilingual.