Front Desk Receptionist

IMMEDIATE opening for a compassionate, customer-focused Front Desk Receptionist to join a fast-paced medical clinic. The successful candidate will accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents.
• Greet patients, provide patients with paperwork and obtain copies of insurance and identification cards.
• Answer a high-volume telephone line
• Triaging calls and directing callers to the correct departments.
• Register patients, update patient records, verify insurance accurately and timely, and check patients out.
• Determine, collect, and process patient payments and address collection and billing issues.
• Complete closing procedures by preparing closing documentation.
• Maintain complete and accurate documentation.
• Other duties and responsibilities as assigned.

• 2 years of relevant work experience
• Professional phone etiquette
• Proficiency with computers
• Can keep up in a fast-paced environment
• Dependability, good attendance
• Preferred: experience in medical / clinic environment
• Preferred: EMR system