FWS Fall 2025, Voices of Hope Part-Time Receptionist

Job Summary

Front Desk Management

• Greet and welcome all visitors and participants with a friendly and positive attitude.
• Answer and direct phone calls, taking messages when necessary.
• Manage the sign-in and sign-out process for visitors and members.
• Provide information about the center's services, programs, and events.

Administrative Support

• Perform general clerical duties, including data entry, filing, and maintaining office

supplies.

• Schedule appointments and manage the center's calendar.
• Assist with the preparation of materials for meetings, workshops, and events.
• Handle incoming and outgoing mail.

Participant Support

• Provide information and resources to individuals seeking recovery support.
• Assist with the registration process for new members.
• Maintain confidentiality and uphold the privacy of members and their information.
• Support members in connecting with appropriate services and programs.

Center Operations

• Ensure the reception area is tidy and presentable.
• Monitor and maintain office equipment.
• Assist with event planning and coordination.
• Collaborate with staff and volunteers to ensure smooth operations of the center.

Other Duties

• Stay current local events with the recovery community center.
• Assist with special projects and perform other duties as assigned.

Skills / Knowledge / Abilities

Customer service, flexible hours needed.

Does this position have supervisory responsibilities? No Preferred Education/Experience

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software.
• Ability to maintain confidentiality and handle sensitive information.
• Empathy, patience, and a non-judgmental attitude towards individuals in recovery.
• A commitment to the mission and values of the recovery community.
• A positive and proactive approach to problem-solving.
• Ability to work both independently and as part of a team.
• Flexibility to adapt to the changing needs of the center.
• Bi-lingual a plus
• Must be 18 or older

Deadline to Apply 08/12/2025 Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.