Front Desk Associate

Do you like being the face of a brand and lead all aspects of greeting and meeting guests? We are looking for a Font Desk Clerk to join our team! As a Front Desk Clerk, you would ensure that every interaction with a guest or owner is a positive and memorable experience while checking them in and out of the property.

Location: Villa Mirage in Scottsdale, AZ.

Why you'll love it here:

• Day 1 medical, dental and vision benefit
• New Hire Bonus up to $1500
• Gas Assistance of $70 per paycheck from now through September 2022
• Recognition Programs and Rewards
• Discounted Hilton hotel rates worldwide!
• 401(k) program with company match.
• 10 Paid Holidays per year plus 2 floating
• Paid Sick Days
• Employee stock program
• Tuition reimbursement programs

What will I be doing?

• Input information into the computerized reservations' system to update and maintain records.
• Access reservation system to resolve unit availability and assists guests with reservations or changes as required.
• Generate invoices and collects monies due through the rental program and through merchandise sales. As well as maintain the safety deposit boxes.
• Receive housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepare and consistently restocks the front desk with supplies including preparing arrival packets.
• Provide information on area attractions and resort amenities.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role optimally, applicants should possess the following minimum qualifications and experience:

• 6 months Customer Service Experience.
• Proficient English language with the ability to communicate both verbally and in writing.
• A courteous, professional conduct and presentation needs to prevail when handling upset guests and difficult situations.
• Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.
• Ability to multi-task responsibilities and prioritize duties to meet organizational targets and demands.