Receptionist - PRN

Summary of Duties

Receive calls and greet visitors. Direct callers and visitors to appropriate individual. Provide clerical support on special projects as needed.

Essential Job Functions

• Answer telephone; determine nature of call and directs caller to appropriate individual or department.
• Greet visitors. Direct to appropriate office and/or resident room.
• Give directions/information to visitors, guests, residents, sales representatives, etc.
• Receive requests from within the facility and locate employees.
• Maintain a current file/listing of residents by name and room number, emergency phone numbers of employees, department extensions, key employees, etc.
• Report suspicious persons/information immediately.
• Order supplies as directed.
• Perform general office and secretarial duties including typing, answering telephone, maintaining files, photocopying, and faxing.
• Maintain receipt records as directed.
• Accept and/or coordinate deliveries if appropriate.
• Perform special projects and other duties and responsibilities as assigned.

Education and Experience

High School education or equivalent required. Minimum of one (1) year experience in multi-line switchboard operation and experience in a customer service related environment preferred.

Physical Requirements for Essential Job Functions

• Must be able to move consistently throughout the workday.
• Must be able to reach, bend, and/or stoop intermittently throughout the work day.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
• Must be able to cope with the mental and emotional stress of the position.