Front Desk Representative - Patient Registration

Position Purpose

The Front Desk Representative is the person who controls the patient and workflow at the clinical site for Same Day Surgery.

What you will do

• Greets patients/visitors to the medical practice in a pleasant, professional and efficient manner, and ensures that the wait period is comfortable. Schedules patient appointments for the practice and patient referrals.

• Processes calls to ensure patients/customers are transferred to the appropriate staff member/provider in a timely manner.

• Assists with the preparation of grant information and materials

• Prepares and maintains patients medical records. Obtains accurate registration and insurance information. Ensures all pre-certifications and referrals are done in a timely manner.

• Ensures immediate resolution of problems, concerns and complaints of patients, families, visitors, co-workers, medical professionals and the public.

Minimum Qualifications

• High School diploma or equivalent required.

• College coursework in the secretarial or medical sciences preferred.

• Minimum of one year experience working in a physicians office required, preferably in a similar capacity.

• Familiarity with medical terminology required.

Position Highlights and Benefits

• Full time 40hrs Mon-Fri 7:00a-3:30p

• Our Mission and Core Values

• Great benefits and Health Insurance Coverage starting day 1

Ministry/Facility Information

Saint Marys Hospital is a Catholic, not-for-profit, acute care, community teaching hospital that has served Greater Waterbury since 1909. Licensed for 347 beds, Saint Marys is designated as a Level II Trauma Center, offers award-winning cardiac and stroke care. We house the regions only pediatric emergency care unit and was the first to introduce the daVinci Robotic Surgery System .

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.