Fuel Operations Manager

Company: Alaska Airlines The Team:

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary:

The Fuel Operations Manager is a subject matter expert in into-plane fuel services and ensuring it is performed safely and in compliance with all operational, administrative and regulatory requirements for Alaska Airlines and Horizon Air. As an individual contributor, this role exercises considerable judgement to make decisions in Fuel Operation activities including vendor oversight, with a focus on quality and performance. Also providing recommendations to address and work cross-divisionally to analyze operational and safety impacts, develop mitigation plans, and review, approve, and implement operational changes.

Key Duties:

• With minimal direction from leadership, exercise considerable judgement to make decisions that ensure fuel operations at Alaska Airlines (AS) and Horizon Air (QX) stations are maintained in accordance with all industry standards, regulatory and compliance requirements, and AS and QX operational requirements.
• Manage vendors on quality, performance, cost, regulatory or policy compliance; identify performance issues, gaps, trends, assuring underperforming vendors are effectively managed to mitigate operational issues.
• Communicate frequently with Safety, Airport Operations & Customer Service Quality Assurance (AOCS QA) to plan and execute vendor audits.
• Monitor delay performance, audit reports, and regulatory agency observations, developing action plans to resolve deficiencies and ensure the highest level of operational service.
• Drive into-plane performance improvements and operational enhancements in collaboration with into-plane service providers.
• Apply deep knowledge in industry standards (ATA 103) and fuel quality testing requirements to integrate emerging best practices across the Alaska Airlines network; remain up to date on all industry changes and standards evolutions.
• Communicate and ensure internal and external partners have awareness of critical and relevant updates to Fuel Technical standards, working in close partnership with industry and trade organizations; ensure vendor compliance with all applicable standards.
• Represent Fuel Operations and Administration in support of AS and QX interests to various consortiums, industry groups and conferences.
• Leverage fuel operational expertise to develop solutions for specific sections of the AS and QX fuel manual, work with Policy and Procedures to ensure standardized practices, and incorporate industry standards and guidelines.
• Lead the development and communication of vendor requirements for new markets and stations, working with internal and external partners to ensure contracted services are in place to support AS and QX operations; ensure operational readiness.
• Drive performance improvements through analysis and evaluation of new system implementations, programs and/or enhancements to improve operational performance.

Job-Specific Experience, Education & Skills:

Required

• 4 years of fuel or similar commodity operations experience within an airline or related organization.
• Bachelors degree in business administration, or an additional two years of relevant training/experience in lieu of this degree.
• Vendor management experience.
• Excellent communication skills (e.g., verbal, written, and listening), including the ability to present and summarize complex information in a clear and concise manner.
• Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
• Detailed oriented and highly organized, with ability to multi-task and work independently with limited guidance in a fast-paced environment.
• Ability to establish cross-functional, collaborative relationships with both internal and external partners.
• Ability to work collaboratively with diverse groups, including coworkers, professionals, and peers.
• Strong organizational and time management skills, with the ability to cope with conflicts caused by competing priorities.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Knowledge and understanding of airline, aircraft and station operations.
• Contract and negotiations experience.

Job-Specific Leadership Expectations:

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Salary Range: $97,200 -- $145,800 / year Salary Details:

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We dont typically hire at the top of the range.

Total Rewards:

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off
  

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

FLSA Status: Exempt Employment Type: Full-Time Regular/Temporary: Regular Requisition Type: Management Location: Seattle - General Office (GO) Regulatory Information:

Equal Employment Opportunity Policy Statement

It is the policy of Alaska Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (Section 503) and the Vietnam Era Veterans Readjustment Assistance Act of 1974 (VEVRAA). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.

To implement this policy, we will:

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.

Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.

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