Receptionist/ Registration

Work Shift:

I. Position Summary:
Staffs patient front and/or discharge windows to include receiving visitors and patients,
ascertaining their needs and directing them accordingly. Performs related clerical duties;
entering information into systems, collecting forms; and completing medical chart
entries; collecting fees as appropriate and answering phones. Registers new patients,
verifies and updates demographic and insurance information of established patients in
record and computer. Verifies co-pays and coverage. Monitors reception area and
patient flow, notifies patient of delays. Reconciles daily patient receipts. Provides other
clerical support and department duties as necessary and/or as assigned by the office
manager or physician.

II. Qualifications:
A. Education & Training:
High School diploma or GED equivalent.

B. Experience:
One (1) year in physician office or related hospital experience.

C. Required Certification/Registration/Licensure:
AHA/ARC BLS certification required.

D. Knowledge, Skills & Abilities:
Knowledge of medical terminology. Ability to maintain quality, safety, and/or
infection control standards. Knowledge of planning and scheduling techniques.
Knowledge of medical billing procedures. Word processing and/or data entry
skills. Knowledge of related accreditation and certification requirements.
Receptionist skills. Skill in preparing and maintaining patient records. Ability to
develop and maintain filing systems. Ability to interact and communicate with
people in person and over the telephone, often in stressful situations. Knowledge
of the nature and provisions of alternate health insurance plans. Knowledge of
pre-certification requirements, procedures and documentation of third-party
medical insurance payers.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.

Scheduled Weekly Hours:

40

FTE:

1

Expanded Work Shift:

On Call: