Receptionist/Intake Specialist - Murrieta, CA

Client Services & Office Coordinator

Location: Murrieta, CA

Employment Type: Full-time | In-Office

Compensation: $23 to $26 per hour DOE

About our client

They are a fast-paced, professional law office committed to providing exceptional service to their clients. They are looking for a Receptionist/ Client Intake Specialist who is experienced, detail-oriented, and confident, someone who brings warmth and professionalism to every client interaction and can work independently with minimal direction.

Key Responsibilities

Reception & Client Communication

• Serve as the professional and welcoming first point of contact for clients and guests, in person and over the phone

• Answer, screen, and direct incoming calls with clarity, confidence, and care

• Schedule client appointments and maintain office calendars with precision

• Coordinate with attorneys and staff to ensure seamless client meeting preparation

• Diligently follow up with prospects and clients, no lead or message goes unanswered

Client Intake & Onboarding

• Guide prospective clients through our intake process in a way that builds trust and sets the tone for high-level service

• Confidently collect and enter all client data with 100% accuracy

• Ask the right questions to qualify leads and prepare them for their initial strategy session

• Set clear expectations and prepare clients for engagement during their first appointment

Office Management & Internal Support

• Ensure the office is consistently tidy, organized, and well-stocked

• Manage ordering and inventory of office supplies and client-facing materials

• Support the team with behind-the-scenes logistics so we all function at full capacity

What We're Looking For

• 2+ years of experience in a professional legal or administrative office environment

• Excellent verbal and written communication skills

• Proven ability to work independently, manage priorities, and proactively solve problems

• A warm, approachable, and professional demeanor, both in-person and over the phone

• High attention to detail and understanding of the ethical obligations required in a legal setting

• Previous sales or client service experience is strongly preferred

You Might Be a Great Fit If You:

• Are confident handling sensitive conversations and guiding prospective clients with grace

• Take ownership of your role and see the big picture

• Are not looking to "learn the job"

but to bring your experience and elevate our team

• Thrive in a fast-paced, client-focused environment where precision and warmth are equally valued