Elections Office Receptionist

General Summary

Ada County is a great place to work! We have more than 2000 employees dedicated to enhancing our community's quality of life. Our Clerk's Office team is growing, and this is an excellent opportunity to be a part of taking this team to the next level.

We offer a competitive benefits package which includes excellent medical, dental and vision insurance; generous vacation and sick leave accrual beginning as soon as you start; 11 paid holidays a year; participation in one of the Nation's best state retirement systems which includes 11.96% employer contribution; various savings plans including a deferred compensation 457(b) plan with up to 3% county match; 401K plan; paid parental leave; life insurance; wellness programs; ongoing training opportunities and career development. This generous Ada County Total Rewards package increases the base salary by approximately 40 percent.

If you have ever voted, we have helped you. We do our best each and every day to make sure your experiences working with our office go as smoothly and efficiently as possible.

It is our goal to provide the best service possible, and we look forward to helping you.

Learn more about Ada County Clerk's Office by visiting their website - Ada County Elections

PLEASE NOTE: An updated resume and cover letter is required and must be attached to your application.

POSITION GENERAL SUMMARY:

The Receptionist is the first point of contact with customers and visitors to the Ada County Elections office. The position performs various office support functions, greets visitors to the office, answers telephones, transfers calls, answers routine questions, and provides information of a general nature. Additionally, the Receptionist may assist with clerical duties such as filing, typing, data entry, assisting staff members, and performing other special projects as requested. This position is located in the Elections Division of the Clerk/Auditor/Recorder's Office.

DISTINGUISHING FEATURES OF THE CLASS:

The incumbent works under general supervision to carry out work assignments in accordance with instructions, policies, procedures, and Idaho Code.

Essential Functions

• Provides front-facing, first-line support to staff and customers;
• Greets visitors to the office in-person;
• Answers multiple phone lines and redirects to appropriate persons;
• Responds to routine questions and refers non-routine questions to appropriate persons;
• Performs clerical functions related to the administration of petitions, including receiving, scanning, prepping, and notarizing;
• Performs clerical functions related to processing public records requests;
• Provides support related to elections volunteers and/or phone bank operations;
• Screens calls;
• Sorts, distributes and responds to email inbox and regular mail;
• Performs data entry;
• Sorts and files documents;
• Maintains phone lists;
• Maintains and organizes the Elections lobby.

ADDITIONAL FUNCTIONS:

• Monitors and escorts visitors per security requirements;
• Performs related duties as required.

Job Requirements

• High School diploma or equivalent;
• Minimum of two (2) years related experience;
• Maintenance of Idaho Notary Public Commission, including the ability to be commissioned within six months of hire, is required;
• Knowledge of office routines and procedures;
• Knowledge of Microsoft Word, Excel, and Outlook;
• Knowledge of modern databases with a focus on data entry;
• Skill in the operation of a personal computer;
• Skill in the operation of multiple phone lines;
• Ability to understand and follow written and verbal directions;
• Ability to communicate effectively verbally and in writing;
• Ability to deal with the public in a tactful and courteous manner;
• Ability to maintain effective working relationships and to collaborate on team projects.

OTHER REQUIREMENTS:

• Must possess and maintain a valid driver's license;
• Must be able to successfully pass a criminal background investigation;
• Incumbents may be required to provide their own transportation for travel between various county offices and departments;
• Working hours are generally from 8:00 a.m. to 5:00 p.m., Monday through Friday, but may vary with the needs of the County. During elections time (generally two times a year) will include some evening and/or weekend work, including overtime. In the event of serious systems problems, additional hours may be required.

Work Environment & Physical Demands

• Work is performed onsite at the Ada County Elections Office and on-location at voting sites as needed;
• Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;
• Local travel between various county offices and county voting sites;
• The incumbent will be required to lift up to 40 lbs.;
• Occasionally requires working in confined spaces and hard to reach areas;
• Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.

DISCLAIMER:

To perform this job successfully, an individual must be able to perform the primary job responsibilities satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran's Preference for all County jobs except for those deemed "key positions" in accordance with Title 65, Chapter 5 of Idaho Code.