Receptionist PM-03

  • Mat-Su Health Services, Inc.
  • Wasilla, Alaska
  • Full Time

Job Details

Level: Entry

Job Location: Main Campus - Wasilla, AK

Position Type: Full Time

Salary Range: $18.00 - $20.00 Hourly

Travel Percentage: None

Job Shift: Any

Job Category: Nonprofit - Social Services

Description

Mat-Su Health Services has an opportunity for a Receptionist to join our Front Desk team.

We are a Federally Qualified Health Center (FQHC) providing integrated medical, dental and behavioral health care. Working here means making a difference for underserved populations and helping people with real challenges. Join Mat-Su Health Services to work with a Mission-driven team on a beautiful campus and enjoy a robust benefit package.

The Receptionist is primarily responsible for answering incoming calls, scheduling appointments, collecting registration information, and providing overall customer service efficiently, courteously, and timely. This position supports the billing department and providers by performing clerical, reception, and communication activities.

As a Receptionist you must be able to consistently relate in a positive, courteous and caring manner to staff and the individuals seeking services. You will greet and direct all individuals seeking services and visitors. Notify the appropriate staff of their arrival. You will answer a switchboard phone system, route calls, and answer facility information inquiries. You will need to direct emergency/crisis calls to the correct staff, schedule and reschedule appointments as needed, maintain an accurate schedule of appointments and gather information for billing and data collection related to grant funding.

This position requires compliance with MSHS compliance standards, and all HIPPA requirements.

We require a clear fingerprint background check.

Wage: $18.00/hour for basic qualifications; Starting wage increases with experience and skill level.

Our Benefits: Our robust benefit package includes medical, dental, vision, short term disability, life insurance, 401k with employer match, generous paid time off, 9 paid holidays, and employee discounts for services at our facilities. Our unique medical insurance program allows you to access medical care with minimal out of pocket expense for deductibles, co-insurance and co-pay.

Next Steps: If this position interests you, apply for it online at www.mshsak.org under the Careers tab. You may also email ... if you have questions regarding the position.

Qualifications

Our Mission: Dedicated to improving the health of our community, one person at a time-through affordable medical, dental and behavioral health care.

The minimum requirements for the Receptionist position includes a High School Diploma or general education degree (GED). One-year of experience, preferably in a medical office reception, billing, or scheduling position. One-year experience answering multi-line phone systems. General computer skills and the ability to read and interpret documents such as safety rules, operations and maintenance instructions, and procedure manuals.

Through our mission we aspire to attract and inspires a caring, competent work force. Our employees consistently praise and enjoy the flexibility we afford them. Mat Su Health Services, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mat- Su Health Services, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Mat Su Health Services, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mat Su Health Services, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

Job ID: 483849251
Originally Posted on: 7/3/2025

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