Receptionist

Client Overview : Our client, a home furnishings company, is seeking a Front Desk Receptionist to join their team.

**This role is 5 days onsite in Scarborogh, Ontario.

Role Overview: As the Front Desk Receptionist, you will be the first point of contact for visitors and callers. We are looking for someone who is professional, organized, detail-oriented, and passionate about providing excellent service.

Receptionist Responsibilities:

• Welcome and assist visitors, clients, and employees in a courteous and professional manner.
• Answer and direct phone calls and emails to appropriate staff members, take messages, and handle inquiries with efficiency.
• Ensuring all guest sign-in on arrival.
• Perform general administrative tasks such as filing, data entry, and managing office supplies.
• Address any questions or concerns from visitors and clients, always providing excellent customer service.
• Receive, sort, and distribute incoming mail and packages; prepare outgoing mail and shipments. Assist marketing team with seasonal mail outs.
• Maintain a clean and organized reception area, including keeping the front desk and lobby tidy.
• Organize and maintain the coffee machines and snack bars, including monitoring inventory levels and placing orders to replenish coffee and snack supplies as needed.

Receptionist Qualifications:

• 2-4 years of experience in a high-volume administrative or customer service role preferred.
• Ability to manage multiple priorities simultaneously, including handling up to 8 phone lines.
• Proficient in Microsoft Office Suite; experience with VOIP (Voice Over IP) systems is an asset.
• Strong interpersonal skills with a professional and service-driven approach.
• Energetic and tenacious team player who thrives in a fast-paced, dynamic environment.
• Excellent verbal and written communication skills with fluency in English.
• Highly organized and efficient in planning and executing tasks with exceptional attention to detail.