Receptionist-Tribal Member Benefits

Job Announcement: HR2025:72
Position Title: Receptionist
Advertising: Tribal-Wide
Department: Tribal Member Benefits
Division: Finance
Immediate Supervisor: Director-Tribal Member Accounting & Information
Department Director: Director-Tribal Member Accounting & Information
Employment Status: Non-Exempt
Position Type: Regular FullTime
Mandatory Reporter: No
Background Check Required: Yes (data-sensitive) **
Opening Date: Friday, June 27, 2025
Closing Date: Monday, July 7, 2025 by 5:00 p.m.

Preference shall be given in accordance with the Title 33 (Tribal Employment Rights) of the Tribal Code/DFWP.

The Poarch Creek Indians place a high value on individuals who share our commitment to community, tradition, and progress. As Alabama's only Federally Recognized Native American Tribe, we take pride in a history that spans generations and is deeply rooted in resilience and cultural heritage. Our mission is to uplift the lives of our Tribal Members, preserve our traditions, and drive innovation for a thriving future. If you are passionate about serving with purpose and authenticity while fostering trust, unity, and growth, we welcome you to join us on this meaningful journey.

Overview
In our hourly positions, we look for dedicated individuals who value respect, take pride in accountability, and embrace a culture of collaboration and excellence. As an integral part of our team, you will contribute to a positive and supportive environment where every effort is appreciated, and every role is essential. Your commitment to upholding our values and maintaining a strong work ethic will help us achieve shared success.

Primary Objectives
The Receptionist is a key line-level position responsible for all departmental clerical support functions pertaining to the Tribal Member Benefits Department. This job description is not an all-inclusive list of the duties and responsibilities of this position. PCI Employees are expected to perform all duties and responsibilities necessary to meet the goals and objectives of applicable programs and departmental objectives, as assigned.
This role plays a strong commitment to understanding and embracing the Poarch Creek Indians Values of Perseverance, Opportunity, Accountability, Respect, Culture, and Honesty.

Essential Functions

• Greets the public and directs all phone calls, mail, and clients to the proper staff.
• Provides clerical and administrative support functions, including preparing, typing, and proofreading a wide variety of correspondence and reports.
• Keeps a current inventory of department consumable supplies and replenishes stock by requisition as needed. Unpacks, checks, stores, and/or distributes incoming supply orders as directed.
• Generates and processes necessary purchase orders for the department.
• Works independently on tasks and projects as assigned.
• Serves as contact person for copy machine supplies and maintenance.
• Maintains documents, files, and information for department staff.
• Maintains a calendar of scheduling for department staff.
• Logs all incoming and outgoing mail for the department.
• Performs other duties as assigned by the appropriate person.

Job Requirements

• High School diploma or equivalent required.
• Six (6) months of related employment experience in a confidential office setting preferred.
• One (1) year of working in a customer service environment preferred.
• Ability to work odd and irregular hours, as needed.
• Must successfully pass the required criminal and character background check.
• Ability to travel and participate in required training, leadership development, and other events.
• Ability to perform all duties and responsibilities of this position adequately and successfully.

Core Competencies Required

• Absolute confidentiality.
• Organized with unfailing attention to detail.
• Ability to work in a high-performance, fast-pace, high-pressure environment.
• Adept at multi-tasking, have unquestionable integrity, with an uncompromising commitment to quality.
• Demonstrated proficiency in English, spelling, punctuation, and basic writing skills.
• Must have a working knowledge of computers with the ability to work in a Windows environment with various software programs such as Word, Excel, etc.
• Skilled in the operation of standard office machinery including, a calculator, copier, facsimile, and other similar equipment.
• Must possess a high level of maturity and the ability to maintain confidentiality.
• Must be able to effectively work and communicate with other staff members and with the general public.
• Ability to remain engaged until assignments are completed and overcome obstacles.
• Takes accountability for performance and results.
• Open and honest communicator and follows policies and procedures.

Compensation and Benefits

• The starting pay will depend on factors such as experience level and skillset.
• Voluntary full-time benefit offerings include the following - medical, dental, vision, and life insurance and other volunteer insurance options. We also offer an Employee Assistant Program (EAP), paid time off, paid holidays, 401K with matching, bonuses, and COLA increase.

Every applicant must complete an application provided by Human Resources. A resume will not be accepted in the place of an application.

**Please note ALL individuals selected for employment are required to complete a background investigation. Individuals being placed in positions designed as child-sensitive or data-sensitive must successfully complete a background check prior to employment.

INDIAN PREFERENCE, SPOUSAL PREFERENCE, OR FIRST GENERATION:

In the event more than one applicant meets the requirements, as stated in a job description, preference shall be given in the following order: (1) Tribal Member (2) First Generation Descendant of a Tribal Member (3) Spouse of Tribal Member (4) Indian (5) Non-Indian

In the event that a position of employment is funded in whole or in part my any federal grant and/or contract or other public funding, preference shall be given in the following order: (1) Indian (2) Non-Indian

In order to receive preference, the appropriate documentation must be submitted.