Administrative Technician (Telephone Reporting Unit)

The Prince William County Police Department has an entry level, career opportunity for an Administrative Technician. Supporting the Police Telephone Reporting Unit, the Administrative Technician is responsible for critical administrative tasks and projects supporting the Police Department and Community Members. This position consists of learning and executing critical report taking procedures and processes that serve internal Units, external Agencies and Community Members. Administrative Technicians must demonstrate the ability to provide excellent customer service and partnering skills. Organizational skills, attention to detail, and processing complex procedures accurately are key. This incumbent will be able to work effectively independently and as part of a large team.

About This Role:

The incumbent must be skilled in Microsoft Office suites, Teams, Outlook, data entry experience, and the ability to analyze data to execute relative procedures. This role is trained in every aspect of Police report writing. The successful candidate will have strong communication skills, detailed oriented, ability to serve the public over the phone and via email with excellent customer service, ability to maintain strict confidentiality and handle sensitive information with discretion and the capacity to sit for extended periods of time.

Minimum Requirements: High school Diploma or GED.

Preferences: The preferred candidate will have the following experience:

• Experience in providing customer service, including answering phones.
• Experience in handling confidential information, detail oriented and effective communication skills.
• Experience in a public sector or public safety environment
• Experience in records management, computer databases, and data entry.
• Experience in Motorola P1 RMS System, CAD and CopLogic, NCIC / VCIN

Special Requirements:

The incumbent will be assigned to the Telephone Reporting Unit. All employees considered for hire by the Police Department are subject to a polygraph examination and a thorough background investigation. To view all of our hiring standards, click here .

Work Schedule: Monday-Friday, 0800 - 1600 (8am - 4pm) for 37.50hrs/wk. in the office.

Hiring Salary Range : $27.35 - $32.17/hr.

In addition to great pay, we also offer great benefits including:

• Retirement from the Virginia Retirement System (VRS)
• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical and Dental Health Plans
• Optional Group Life Insurance
• An Employee Assistance Program (EAP)
• Career Development Opportunities

PHYSICAL REQUIREMENTS

Positions in this class typically require reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met .

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prince William County Government ~ SEE YOURSELF HERE!