Job Summary:
Bernard Care Center is seeking a dependable andwelcoming Receptionist to join our team. As the first point of contact forresidents, families, and visitors, you will play a critical role in creating afriendly and professional environment while supporting the daily operations ofour facility. This position requires the ability to work 12-hour shifts,including weekends and holidays.
Key Responsibilities:
- Greet and assistresidents, families, and visitors in a warm, professional manner.
- Answer and direct incomingphone calls to the appropriate departments or staff.
- Manage the front desk andreception area to ensure it is clean, organized, and inviting.
- Provide information to visitorsand callers regarding the facility, policies, and services offered.
- Maintain visitor logs andensure compliance with security and safety protocols.
- Schedule and coordinateappointments for residents, staff, and visitors as needed.
- Assist with administrativetasks, such as filing, data entry, and maintaining records.
- Sort and distribute incomingmail, packages, and other deliveries.
- Monitor and maintain suppliesfor the reception area.
- Collaborate with otherdepartments to ensure seamless communication and support.
- Handle emergency situationspromptly by contacting the appropriate personnel or emergency services.
Qualifications and Skills:
- High school diploma or equivalent required;additional education or training in office administration is a plus.
- Previous experience in a receptionist or front desk role,preferably in a health care setting.
- Strong verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite and familiarity withoffice equipment (e.g., printers, copiers).
- Ability to work independently, multitask, and prioritizein a fast-paced environment.
- Professional appearance and demeanor.
- Compassionate and customer-service-oriented approach, withsensitivity to the needs of residents and families.
- Ability to work 12-hour shifts, including weekends andholidays.
Full Time Benefits Include:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Employee Assistance Program
- 401(k)
- Life Insurance
- Paid Time Off
Additional Benefits:
- Telemedicine: $0 co-pay for telemedicineappointments, providing easy access to medical consultations from the comfortof your home.
- Unlimited Assistance: Receive unlimitedsupport for legal, financial, childcare, elder care, and moredesigned tosupport your personal and family well-being.
- Mayo Clinic Programs: Access exclusiveprograms from the Mayo Clinic, including resources for workouts, lifestyle,mental health, and diet to promote a balanced and healthy lifestyle.
These additional benefits are available to you withoutreducing your take-home pay!