Security Sales Administrator

  • Johnson Controls
  • Baltimore, Maryland
  • Full Time

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you bring your talent, and well give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

Competitive Starting Pay

Global Advancement Opportunities

Company Vehicle (as applicable)

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account (HSA)

Life Insurance

401(k) savings plan with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

And More!

What you will do

Process Orders secured by the sales team

Monitor emails for requisitions that are rejected or placed on hold

Resolves requisitions that are placed on hold

How you will do it

Act as a liaison between sellers and CAST/CARE team to make sure customer issues are being resolved

Attend backlog meetings with sales managers and installation team managers / coordinators

Interact with customers to secure contracts and agreements

Create cases in Salesforce for legal review

Report to local sales manager and domain program leader

Support data requests to fix things such as SLAs, hourly rates, and affiliation codes

Update call lists and alarm codes and validate completion when done

Help with customer service requests such as scheduling webinar trainings or enrolling in new sites

Collaborate with another domain to help a customer navigate to the right contact

What we look for

Required

2-year degree or equivalent combination of education and experience.

Excellent written and verbal communication skills.

Must be detailed oriented and organized.

Proficiency in MS Office Suite, Outlook, and Oracle based software & general PC knowledge.

Must have the ability to maintain focus in a fast-paced environment.

Strong sense of urgency and problem-solving skills.

Ability to interface with all levels of management.

Ability to prioritize work volumes with limited supervision.

Must pass pre-employment drug screen and background check.

Job ID: 482825104
Originally Posted on: 6/26/2025

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