Be part of the future!
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you bring your talent, and well give you the space and opportunities to grow and succeed. We are committed to make a difference.
What we offer:
Competitive Starting Pay
Global Advancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!
What you will do
Process Orders secured by the sales team
Monitor emails for requisitions that are rejected or placed on hold
Resolves requisitions that are placed on hold
How you will do it
Act as a liaison between sellers and CAST/CARE team to make sure customer issues are being resolved
Attend backlog meetings with sales managers and installation team managers / coordinators
Interact with customers to secure contracts and agreements
Create cases in Salesforce for legal review
Report to local sales manager and domain program leader
Support data requests to fix things such as SLAs, hourly rates, and affiliation codes
Update call lists and alarm codes and validate completion when done
Help with customer service requests such as scheduling webinar trainings or enrolling in new sites
Collaborate with another domain to help a customer navigate to the right contact
What we look for
Required
2-year degree or equivalent combination of education and experience.
Excellent written and verbal communication skills.
Must be detailed oriented and organized.
Proficiency in MS Office Suite, Outlook, and Oracle based software & general PC knowledge.
Must have the ability to maintain focus in a fast-paced environment.
Strong sense of urgency and problem-solving skills.
Ability to interface with all levels of management.
Ability to prioritize work volumes with limited supervision.
Must pass pre-employment drug screen and background check.