Front Desk Coordinator, Float for Central Jacksonville, Full-time

  • Brooks Rehabilitation
  • Jacksonville, Florida
  • Full Time

Front Desk Coordinator Floats use their collaborative team skills to work in various locations throughout the Jacksonville area.

Hours: Monday - Friday, 8 hours shift, hours between 7am - 7pm

Location: Central/North Jacksonville

Responsibilities:

  • Provide a positive patient experience through patient engagement
  • Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
  • Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
  • Collect co-payments, co-insurance, and deductible at time of service
  • Ability to multi-task in a fast paced environment
  • Maintaining patient records and accounts by obtaining, recording, and updating the account
  • Maintain communication with the center manager and provider relations specialist
  • Effectively communicate both verbally and written with referral sources and vendors

Qualifications:

  • High School diploma or equivalent
  • Successfully complete a data entry assessment
  • Customer service experience preferred
  • Medical terminology knowledge desired

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

  • Competitive Pay
  • Comprehensive Benefits package
  • Vacation/Paid Time Off
  • Retirement Plan
  • Employee Discounts
  • Clinical Education and Professional Development Programs
Job ID: 482648018
Originally Posted on: 6/25/2025

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