Human Resources Coord/Corp Receptionist

Job Purpose:
- The Human Resources Coordinator/Corporate Receptionist at Goodwill Industries of Central Florida Inc. is responsible for managing the front desk operations while supporting the Human Resources department. This dual role involves providing excellent customer service to visitors and employees, as well as assisting with HR administrative tasks to ensure smooth and efficient operations.

Key Responsibilities:
- Greet and welcome visitors in a professional and friendly manner, directing them to the appropriate personnel or department.
- Answer, screen, and forward incoming phone calls while providing basic information when needed.
- Maintain the reception area, ensuring it is tidy and presentable at all times.
- Assist with scheduling and coordinating meetings, interviews, and appointments.
- Support the Human Resources department by maintaining employee records, processing paperwork, and updating HR databases.
- Assist in the recruitment process by posting job ads, screening resumes, and coordinating interviews.
- Provide administrative support to HR projects and initiatives as needed.
- Handle inquiries and provide information regarding company policies and procedures.
- Coordinate with various departments to ensure smooth communication and operational efficiency.
- Assist in organizing company events, meetings, and employee activities.
- Maintain confidentiality of sensitive information and adhere to company policies and procedures.

Required Education:
- High school diploma or equivalent required; an associate degree in Human Resources, Business Administration, or a related field is preferred.

Required Experience:
- Minimum of 2 years of experience in a receptionist or administrative role, preferably within a corporate environment.
- Experience in human resources support functions, including recruitment, onboarding, or employee relations, is highly desirable.

Required Skills and Abilities:
- Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
- Excellent communication skills, both verbal and written, with a professional demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with HRIS systems.
- Ability to handle sensitive and confidential information with discretion.
- Strong interpersonal skills and the ability to interact effectively with employees at all levels of the organization.
- Detail-oriented with a high level of accuracy in data entry and record-keeping.
- Ability to work independently as well as collaboratively in a team environment.
- Customer service-oriented with a focus on providing a positive experience for all internal and external stakeholders.