Receptionist

Receptionist

About Us

Carrollton Springs is a behavioral health hospital located in Carrollton, TX, part of the Dallas-Ft. Worth Metro Area north of Dallas. We provide inpatient and outpatient programming for those facing mental health and addiction challenges. We treat adults ages 18+, as well as provide specialized programming for active duty military, veterans, first responders, and other high-risk frontline professionals.

Programs include inpatient mental health and addiction treatment, Partial Hospitalization Programs (PHP), and Intensive Outpatient Programs (IOP).

Job Summary

The Receptionist is responsible for greeting patients and visitors, managing incoming calls, and supporting administrative tasks to ensure a welcoming and professional front desk environment.

Responsibilities

• Greet and assist patients, visitors, and staff courteously and professionally.
• Answer and route incoming phone calls to appropriate departments.
• Perform front desk duties including sign-in, visitor logs, and ID verification.
• Maintain confidentiality and adhere to HIPAA regulations.
• Assist with general clerical duties such as data entry, filing, and mail distribution.

Qualifications

• High School Diploma or equivalent required.
• Prior receptionist or customer service experience preferred.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Proficient with phone systems and basic office software.

EEOC Statement

Carrollton Springs is an Equal Opportunity Employer. Carrollton Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.