Receptionist

Looking for your chance to make a real impact?

Firespring, Nebraska's first Certified B Corporation®, is looking for an amazing human to join our team. We’re known for providing marketing, printing and strategic guidance to thousands of brands, businesses and nonprofits in all 50 states and all over the world. Our mission is to accelerate client prosperity so we collectively do more good.

Please let us know if this position sounds like your dream job.

Job Description

As a company, we pack a carefully crafted arsenal of warm greetings, kind words and helping hands to every client that calls or stops by. As a member of the Reception team, you are at the front lines of this "attack.” Being where the action is, aka the lobby and adjacent areas, you'll get to know our team members and the regulars pretty well.

If you're a warrior of welcoming, strap on your boots and read on.

Tasks and Responsibilities

• You'll be the first voice or face our incoming clients and guests encounter. (You know what they say about first impressions, right?) A friendly demeanor is your uniform every day.
• If we're doing our jobs, the phones, mailboxes and voicemails will be buzzing. If you're doing yours, calls, mail and messages will be properly routed to keep things running smoothly.
• Keep tabs on our clients. We're not talking about sneaking around and hiding in trees—just updating client records in our internal systems. See? Not so stalker-y.
• Educate yourself. The more you understand our Firespring products and services, the better you'll be able to accommodate our clients' needs.
• A little bit of this, and a little bit of that. We like flexibility around these parts, so be ready to complete whatever task our team needs in a quick and quality way.

Expectations

• We value time. Yours and ours! Arriving on time and filling the day with productive work is of the utmost importance.
• Our crew loves to take initiative, and we expect you to do the same. When you have a recommendation or suggestion for how we can improve, let us hear it.
• We love to laugh, smile and enjoy our work. Your positive attitude should contribute to this environment.

Minimum Qualifications

• We like organized people—the types that can manage time and coordinate work without a sweat.
• Effective communication is imperative, so you should pack a full bag of verbal and written communication tools.
• Our culture celebrates computer geeks, so experience with Salesforce and web browsers is a bonus to join this pack.

Compensation and Benefits

• Hours—Full time, Monday through Friday, 7:45 a.m. to 4:30 p.m.
• Salary—You don’t need to go to the grocery store to bring home the bacon. We reward candidates who wow us by offering competitive pay.
• 401(k)—Your parents preached about the importance of saving. Now we’re helping you get it done. Firespring provides professional financial advisors who will help you make a plan and guide your investments.
• Fun—Millions of people go to work, punch the clock from 8 to 5 and hate every moment of it—that’s not the case here. We have an indoor slide, a game room that includes shuffleboard, a pool table, a foosball table, a ping pong table and more. To put it mildly, we’re serious about having fun.
• Miscellaneous benefits—Not all benefits are about the Benjamins, baby. Some of the things you’ll enjoy while working here include unlimited soda, tea and beer. And don’t worry about your duds—business-casual is the dress code here. Still looking to make your cubicle-shackled friends jealous of your new gig? Our company-wide social and recreational activities are sure to do just that.