Receptionist/Data Clerk

Starting Rate: $16.00 per hour

Dauphin County Tax Assessment is currently accepting applications for the full-time position of Receptionist/Data Clerk. The overall objective of the employee in this role is to perform the following duties: greets and accommodates, within established guidelines, answers inquiries from of the public who visit or telephone the Bureau for the purpose of research or inquiry relative to unpaid real estate taxes and/or payment of delinquent real estate tax; further provides assistance as directed to assist in the maintenance of records for and of various tax sales.

The employee in this role is responsible for but not limited to performing the following essential functions for this position.

Essential Functions:

• Communicates effectively with officials, coworkers, and public, both in person, by telephone, and internet inquiries;
• Understands assessment practices and taxation based on assessed property values and operate within the office guidelines for delivery of information;
• Answers incoming calls and ascertains where to appropriately direct an inquiry if unable to adequately assist the caller or visitor;
• Accurately processes information (data entry) to update data bases;
• Performs general office operations such as operate office equipment, i.e. personal computer with proprietary software and Microsoft operation systems, telephone system, fax, copier, printers, microfilm readers, and calculator;
• Processes incoming and outgoing mailing as required;
• Files, retrieves, and sorts alphabetically and numerically;
• Performs all other duties as assigned.

Minimum Education, Experience, and Training Requirements:

Graduation from high school or an accredited equivalency program, plus additional secretarial and computer training required. Previous experience working in a secretarial/clerical setting is preferred.

Other Job Duties:

• Maintain a cash drawer for the purpose of taking payments, either by cash, approved check debit card or credit card;
• Make a daily reconcilement of the cash drawer;
• Prepare daily office settlement including preparation of daily cumulative deposit for delivery to the CountyTreasurer;
• Operate a PC-based data terminal for the purpose of system inquiry and receipt of payments;
• Operate a PC and printer with appropriate software to prepare reports, correspondence and court filing as directed;
• Answer incoming telephone calls and ascertain where to appropriately direct an inquiry is unable to adequately assist;
• Communicate orally with public officials, coworkers and public;
• Accurately process data entry forms provided to update and maintain mainframe data base;
• Operate office equipment as necessary, i.e. typewriter, PC w/appropriate software, printer, data terminal, fax, copier, calculator, and telephone equipment.
• Maintain manual office files as directed;
• File, retrieve, and sort alphabetically and numerically.
• Perform other job-related duties as required.

Other Requirements:

A favorable criminal background check is required.

Dauphin County is an equal opportunity employer and is committed to an inclusive workplace free of discrimination and harassment. Dauphin County prohibits discrimination and harassment of any type and affords equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.