Customer Contract Administrator

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

The Customer Contract Administrator will be responsible for assisting the Sunbelt Bid Facilitators and Contract Managers in supporting Sunbelt's sales force with pre-execution customer contract creation and post execution.

Position Responsibilities:

• Customer contract request intake

• Preparation of standard Sunbelt customer contracts and related documents utilizing templates and standard operating procedures

• Requesting, creating and providing to Sunbelt customers post-execution contract deliverables such as Certificates of Insurance, and rebates

• Providing customer service assistance to Sunbelt's customers on contract related issues

• Assist in the development and implementation of team process and procedures

• Identify areas where efficiencies can be gained and propose solutions

• Prepare Sunbelt Partnership Agreements, Master Rental Agreements, and Rate Guides for Sunbelt customers at the request of Sunbelt Sales and Operations utilizing templates and SOP's

• Follow up on submitted documents for tracking purposes

• Facilitate Certificate of Insurance requests and approvals as needed

• Aid in the management of Sunbelt's rebate program

• Research Customer information utilizing Sunbelt resources as well as outside research to determine customer's size, Sunbelt spend, or potential spend

• Provide dedicated customer contract related service/support to certain customers such as Sunbelt's managed account customers

• Manage customer contract inbox and phone lines

• Assist with research projects and other projects as assigned by supervisor

• Prepare / send via facsimile, e-mail, US postal services / UPS / Federal Express

Requirements:

Education & Experience:

• Experienced in Microsoft Office (Particularly Word, Outlook, Access, and Excel)

• SharePoint experience preferred

• Related contract administration experience preferred

• Two Year College Degree and/or Paralegal certificate preferred

• Knowledge of the Wynne Rentalman System a plus

• Knowledge of Novatus or similar contract management software preferred

Physical Demands:

Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt's safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected ground

Base Pay Range: $20.96 - 28.82

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes health, dental and vision plans, 401(k), volunteer time off, short-term and long-term disability, accident, life and travel insurance, as well as flexible spending, tuition reimbursement, college savings, EAP and length of service awards. You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following time off from work, subject to Sunbelt's policies: twelve to twenty-five vacation days depending on years of service; five sick days; six paid holidays, two paid half day holidays, two floating holidays, one inclusion day, and one volunteer day (unless specified in a collective bargaining agreement).

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.