Receptionist/Conference Service Coordinator

Our client, a leading provider in conference services, is seeking a Receptionist/Conference Service Coordinator to join their team. As a Receptionist/Conference Service Coordinator, you will be part of the customer service team supporting various business units. The ideal candidate will have excellent communication skills, a polished professional presence, and a passion for providing exceptional customer service, which will align successfully with the organization's goals.

Job Title: Receptionist/Conference Service Coordinator

Location: Lexington, MA 02421

Pay Range: $23.50 - $24.50 hr

Schedule: Mon-Fri / 8am-5pm

What's the Job?

• Support customer inquiries and complaints, ensuring follow-up to achieve customer satisfaction.
• Conduct routine inspections of conference/meeting rooms to ensure equipment is operational and rooms are fully stocked.
• Coordinate and communicate event details with Catering and Facilities Management, along with other key stakeholders.
• Utilize meeting scheduling software to create meeting space schedules, room layouts, and necessary documentation.
• Provide on-site event coordination and client support, maintaining the highest level of service quality.

What's Needed?

• High school diploma or GED with 1-2 years of related experience in a customer service-focused role.
• Ability to comprehend, interpret, and write instructions and correspondence effectively.
• Excellent problem-solving skills with the ability to manage multiple options in various situations.
• Intermediate knowledge of Microsoft Office Suite and experience with meeting scheduling software preferred.
• Strong organizational and communication skills, with a detail-oriented and self-starter mindset.

What's in it for me?

• Opportunity to work in a professional office environment with a dynamic team.
• Engagement in workplace diversity initiatives and community-building efforts.
• Chance to develop your customer service and event coordination skills.
• Exposure to various stakeholders and the opportunity to build professional relationships.
• Work in a role that values integrity, dependability, and a strong work ethic.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.