Receptionist

Pay

$18.00/hr

Company Overview

Universal Alloy Corporation (UAC) is a global leader in the manufacture of aerospace products. UAC supplies aircraft manufacturers and their subcontractors worldwide and has served the aircraft industry for over four decades. UAC specializes in 2000- and 7000-series alloys and offers a full range of alloys and tempers that can be tailored to a customers particular application.

Essential Duties and Responsibilities

• Exercise and promote safety
• Portray a professional impression
• Represent company with a positive, friendly attitude (both over the phone and in person) and possess a professional appearance
• Operate telephone system to answer and transfer incoming calls to appropriate destination; if not available, offer to transfer to voicemail; if need be, record name, time of call, nature of business and person called upon
• Maintain interoffice phone extension list and distribute updates
• Report problematic phone call or issues regarding the phone system
• Receive outside visitors and vendors
• Sign all visitors in and out and issue visitor badges
• Direct visitors to destination, respond and answer inquiries both over the phone and in person
• Furnish basic information regarding operations and answer routine questions, locate personnel and relay messages
• Collect, sort and distribute incoming mail
• Receive overnight packages and advise recipient immediately
• Prepare outgoing packages as necessary
• Understand and operate mail machine and apply postage to outgoing mail as required
• Prepare and assist with mass mailings when necessary
• Maintain stock of FedEx supplies
• Receive information dropped off by potential vendors and forward to appropriate party
• Process all invoices for Shipping Department (local plant orders) and mail to customers
• Assist Business Group by providing administrative support as needed
• Assist Business Group with data entry and ad hoc projects
• Scan and file production and sales documentation utilizing DocuWare software and windows file systems.
• Validate sales orders for accuracy, completeness, and compliance with processing standards.
• Perform clerical work such as typing memos, correspondence or other documents
• Keep the reception area and communal areas organized and tidy (cushions, magazines, newspapers, etc.)
• Keep conference rooms and boardrooms organized and comfortable for customer visits. Re-supply provisions as needed.
• Professionally receive and escort customers to the boardroom if needed, ensuring they are appropriately welcomed and comfortably accommodated.
• Maintain all office supplies for office and manage replenishment orders as necessary.
• Manage Business Group calendar for sales staff, internal events, and outside sales and customer visits.
• Coordinate and support internal corporate team events and activities.
• Other duties as assigned.

Qualifications

• Minimum Education: HS Diploma or GED
• Minimum Experience: Minimum 3 years experience answering phones for a company

Knowledge, Skills, and Abilities

• Communication Skills: Excellent oral communication skills required; able to speak clearly and distinctly; must speak, read and write English
• Computer Skills: Possess a high degree of proficiency with MS Office products
• Mathematical Skills: Good math skills, including the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, fractions and decimals
• Reasoning Skills: Excellent reasoning and decision-making skills; able to understand and follow instructions in written, oral, diagram or schedule form; must be able to handle multiple tasks with limited supervision
• Physical Abilities: Regularly required to sit, stand, walk and use hands to handle or feel; must be able to talk and hear; specific vision abilities required by this job include close vision; the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Working Conditions

• Schedule: 1st shift; must be able to work flexible hours, switch shifts and cover the front desk as necessary

Safety

All UAC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries. Employee must understand the PPE and wear it properly.

ITAR Requirements

UAC has a responsibility to comply with all applicable requirements set forth by International Traffic Arms Regulations (ITAR). This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as a U.S. citizen, U.S. Permanent Resident (i.e. Green Card Holder) Political Asylee, or Refugee. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.

Equal Opportunity and Reasonable Accommodation

UAC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. UAC is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Human Resources department at ....