Receptionist

Why Work for WAYS Home Care and Health Agency?At WAYS, you're more than just an employeeyou're family. Founded on compassion and built with purpose, we believe the heart of our company is the people who show up every day to serve others. When you join our team, you become part of a supportive, family-oriented culture where your well-being and success truly matter. We invest in our caregivers with hands-on training, mentorship, and opportunities for advancement, because we believe in growing from within. Whether you're just starting out or looking to build a meaningful career in care, WAYS offers a place where your work makes a real impactand where you're seen, valued, and empowered to thrive. Join us, and help us bring dignity, hope, and human connection to every home we touch.Pay Range:$17.00-$18.00/hour**Location:**Antioch California**Reports To:** Office Manager or Regional DirectorPosition Summary:The Receptionist plays a vital role as the first point of contact for WAYS Home Care and Health Agency, welcoming families, caregivers, vendors, and other visitors with professionalism and warmth. This position is responsible for managing all front office functions, including answering and directing phone calls, scheduling appointments, maintaining visitor logs, and ensuring the lobby and reception areas remain clean and organized. The Receptionist must demonstrate excellent communication skills, maintain confidentiality in handling sensitive information, and support administrative tasks that contribute to the smooth and efficient operation of the agency. This role is ideal for someone who is detail-oriented, customer-service driven, and able to multitask in a dynamic environment.Key Responsibilities:Answer phones and greet walk-insSchedule assessments, orientations, and appointmentsMaintain organized filing systems for employee and client recordsSupport onboarding documentation for caregiversCollect and process timesheets and service logsAssist with compliance tracking and data entryEnsure confidentiality in all matters related to client and staff informationMinimum Qualifications:High school diploma or equivalentMinimum 1 year of office or administrative experienceProficiency in Microsoft Office (Word, Excel, Outlook)Strong customer service and communication skillsMust be 18 years or olderValid government-issued photo IDMust be legally authorized to work in the U.S.Completion of - Criminal Record StatementFingerprinting clearance via Live Scan (DOJ/FBI Background Check)Must have negative TB test resultsBilingual skills a plus (Spanish, Tagalog, Mandarin, etc.)