Receptionist - Casual - Marshfield

JOB REQUIREMENTS: This position will be scheduled during the week; 4:15

p.m. to 8:15 p.m., and weekends 1:15 p.m. to 5:15 p.m. 12 hours per

week, every other weekend, and every other holiday. WHO WE ARE: Wood

County Norwood Health Center has a great passion for helping the members

of our community. As an employer, we strive to provide a work

environment where diversity and differing opinions are valued,

creativity is encouraged, continuous learning and improvement are

fostered, teamwork and open/honest communication are encouraged, and

meeting customer needs through quality services is a shared goal across

all departments. If you have a clerical background and a passion to help

the members of our community, please consider joining our team! Purpose

of Classification The purpose of positions in this classification is

providing efficient operation of the switchboard and lobby. The work is

performed under the supervision of the Health Information Supervisor.

Essential Duties and Responsibilities The following duties are normal

for this classification. These are not to be construed as exclusive or

all-inclusive. Other duties may be required and assigned. 1. Operate the

switchboard in an efficient manner: directing all incoming calls to the

appropriate person as soon as possible; if a call cannot be placed,

taking an accurate message and directing it to the appropriate person;

assist staff/patients in placing calls; immediately contact maintenance

personnel or department manager when problems arise with the switchboard

system. 2. Maintain control of the facility vehicle schedule and keys

and transfer keys and clipboard to the Admissions Unit at the end of

every shift. 3. Monitor lobby area. Greet, screen and direct all

visitors to appropriate areas. The appropriate staff will be notified of

all visitors to the facility before visitors are directed to a

destination in the building. Monitor residents and/or situations in the

lobby, with notification of the appropriate person/unit should problems

arise. 4. Turn on/off lights and lock specified areas of the building at

the beginning/end of the shift. 5. Assist in the daily routine and

maintenance of the lobby and reception areas. Ensure that all areas of

the lobby and desk are neat, clean and orderly at all times. Water lobby

plants per schedule. Assist in sales/payment of meal tickets and

articles for sale in the lobby area. 6. Perform other clerical tasks as

needed (sorting, calculating, collating, stapling, proofreading, etc.)

7. Use interpersonal skills effectively to build and maintain

cooperative working relationships. 8. Follow general policies and

procedures to contribute to the efficiency of the main lobby and Norwood

Health Center in general. Report to work on time and as scheduled,

allowing transitional time for communication between the daytime and

evening receptionist. All absences from work will be cleared through the

Health Information Supervisor with enough time given so a substitute can

be found. 9. Attends mandatory training. 10. Responsible to know and

practice the Safety policies of the County. Perform all job tasks in a

safe and prescribed manner. 11. Any other duties as may be assigned.

\*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: -At least one year of

related clerical experience preferred. -Previous reception and/or

telephone experience preferred. -Must be able to maintain a pleasant

disposition at all times. -Knowledge of computer data entry. -Ability to

work independently and with minimal supervision. -Able to demonstrate

flexibility with assignments. -Ability to concentrate. -Accuracy is

essential in all aspects of job responsibilities. -Able to exercise

judgement, especially where clientele are involved. -Excellent listening

skills, written and oral communication skills, including English usage,

grammar, punctuation and style. Basic equipment used: Computer,

keyboard, mouse and monitor; telephone; ca culator; copy machine and

printer. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online: