Join the most exciting team in town!
The Indiana Convention Center & Lucas Oil Stadium (ICCLOS) is a powerhouse destination for some of the largest events in the country. Every day brings something new with hundreds of events throughout the year and annual events such as the Big Ten Football Championship game, FDIC International, Gen Con, Indiana Black Expo, Indiana Comic Con, National FFA, and PRI.
The Indiana Convention Center & Lucas Oil Stadium are currently seeking a Front Desk Receptionist.This position is responsible for greeting clients and visitors, answering a multi line switchboard at the reception desk and providing administrative support to the Sales and Marketing department.
This position also requires the flexibility to act autonomously at all times while adhering to overall department and company polices and procedures.
Duties:
• Greet clients and visitors to the administration area, determine their needs, and route them to the appropriate person as quickly as possible.
• Provide administrative support for the Sales and Marketing department. These responsibilities are not solely clerical in nature, may be project-based, will be varied, and may evolve based on the needs of the department.
• Perform daily function of opening and closing office, including turning reception area TV on and off daily.
• Perform any other functions necessary to keep reception area running smoothly.
• Keep reception area, Board/Conference rooms, and administrative/office area in Break Room clean and neat.
• Schedule Board Room, Conference Rooms, and teleconferences as necessary.
• Answer computerized switchboard and route calls and messages promptly.
• Maintain a professional atmosphere – i.e., no loitering, no personal calls, use handset/headset and not speaker phone to answer switchboard.
• Provide event and basic public information to persons on the telephone and in person.
• Create and distribute daily reports for ICCLOS (new bookings and cancelled bookings).
• Organize, disseminate, compile and shares survey results to ICCLOS.
• Check Jupiter and distribute leads to Sales Managers in a timely fashion.
• Sort and distribute incoming mail.
• Coordinate maintenance of Office Equipment.
• Assist with maintaining adequate supply of office supplies and keeping the inventory neat and stocked.
• Manage guest log.
• Assists Sales Managers in ordering show office amenities for clients.
• Other duties as assigned.
Education:
High school diploma or general education degree (GED); or a minimum of one to two years of related experience and/or training or equivalent combination of education and experience.
What the Indiana Convention Center/Lucas Oil Stadium offers:
• Pension (after you meet the vesting requirements)
• Choice of 2 great Health plans through Anthem
• Choice of 2 great Dental plans through Delta
• Employer paid Vision Insurance
• Employer paid Life Insurance
• When opting into benefits, either $1,500 for Employee only or $2,500 for family plans into your H.S.A.
• Generous time off
• Employee events
• Potential for tickets to events hosted at either the Convention Center or Lucas Oil Stadium
• Free parking
• Referral Program ($500 for hired full time referral)
The Indiana Convention Center & Lucas Oil Stadium is an equal opportunity employer.