Front Desk Receptionist

Community Health Plan of Imperial Valley (CHPIV) is Imperial County's Medi-Cal managed care plan. We are a locally managed public health care plan committed to working with members, providers, and the residents of Imperial County. As we continue to build something great, we are seeking a Front Desk Receptionist to deliver exceptional service to our members and the community. Our next team member will do the following: Greet all walk-in visitors, members, and guests at the front counter in a friendly and professional mannerProvide general information and answer routine questions in both English and SpanishDirect individuals to appropriate departments, staff members, or resourcesReceive and process phone calls, basic forms, documents, mail, and deliveries at the counterMaintain a clean, organized, and welcoming front counter and waiting areasAssist with sign-in sheets, basic logs, and providing printed materials as neededNotify staff when visitors arrive for scheduled meetingsFollow safety, confidentiality, and visitor protocols at all timesYou may be right for this job if you have the following: High school diploma or equivalent requiredBilingual in English and Spanish (required)Basic to intermediate computer skills, including Microsoft OfficeStrong communication and interpersonal skillsCustomer service experience preferredAbility to stay calm and courteous under pressureDependable, punctual, and able to follow instructions Our commitment to you: A competitive salary of $17/ hourHealth, dental, and vision insurancePaid time offA 401k plan with a generous matchA chance to make a real difference in the Imperial Valley community We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.