Part-Time Receptionist (Open Availability Required) - Jarrett Gordon Ford Davenport

The Receptionist is responsible to receiving customers with a sincere greeting and warm smile. Within seconds, the Receptionist will provide a pleasant and welcoming first impression on our valued clientele. Acting as the front-line point-of-contact for the overall dealership, the part-time Receptionist sets the tone by being an outstanding listener and information source. He/She will know all points-of-contact and of every department within the dealership in order to promptly address the customer's inquiry. In addition to receiving and managing inquiries, the Receptionist performs administrative duties as assigned; telephone switchboard, and call routing tasks. The ideal Receptionist has a high school diploma/GED, a desire to learn common knowledge of the automotive industry, strong administrative and organizational skills, and exceptional interpersonal skills.

RESPONSIBILITIES

• Meets and greets all customers in a warm, sincere, and helpful manner
• Routes customers to the appropriate department or point-of-contact within the dealership
• Manages inbound telephone inquiries and routes calls accordingly
• Coordinates questions and issues with appropriate department personnel
• Assists with problem resolution
• Provides administrative back-up to various dealership departments as needed
• Acquires proper note taking to ensure message is clearly delivered to the correct admin
• Other duties as assigned

QUALIFICATIONS

• Must be at least 18 years old
• High school diploma or GED
• Strong communication, presentation, and writing skills
• Excellent telephone skills
• Neat, clean, and professional appearance
• An impressive work ethic
• Genuinely helpful attitude and friendly demeanor

Hours

• Part-time
• Evenings and Saturday availability required