Receptionist and Switchboard (MS Ops)

Receptionist and Switchboard (MS Ops)
Los Angeles, CA (onsite)

This position works closely with office administration to represent the customers culture to external visitors. Responsibilities include greeting callers/clients, managing conference room scheduling, preparing for client visits, and handling travel arrangements when needed. The role supports group company activities, clerical duties, reception, mail services, shipping/receiving, and general office support. Reports directly to Site Manager or Assistant Site Manager.

• Greet visitors/guests, validate against guest list, provide badges and parking validation.

• Serve as company conciergeoffer tours, hotel and restaurant recommendations.

• Coordinate catering with vendors and support staff for meetings.

• Maintain and update company phone and speed dial lists.

• Schedule and prepare conference rooms with supplies and AV equipment.

• Back up clerical support for Executive Assistants.

• Assist with office services including mail, shipping, copying, scanning, and supply ordering.

• Support daily facility management and office operations requests.

• Create proposals in customer systems and support executive-level client-facing staff.

• Vendor procurement and coordination for special projects.

• Represent both Ricoh and customer culture as required.

• Perform other duties as assigned.

• High school diploma or equivalent.

• Minimum 1 year of prior switchboard or receptionist experience.

• Excellent verbal and written communication skills.

• Proficiency with MS Office Suite, specifically Word and Excel.

• Strong organizational skills, ability to prioritize tasks and manage time efficiently.

• Flexibility to start early or work late to meet client needs.

• Professional appearance and demeanor required.

• Ability to lift up to 50 lbs; moderate physical activity including sitting, walking, standing, bending, and reaching.

• Experience in hospitality or office operations support preferred; law firm or business office environment experience ideal.

• Ability to work in a team environment with a positive attitude and self-motivation.

• No law profession or legal industry experience (e.g., Administrative Assistant, Paralegal) accepted. Hospitality candidates with concierge experience encouraged.