Receptionist

Joining us at the Wellington at North Bend Crossing Community truly means becoming a member of our family. We believe caring for seniors is a uniquely rewarding experience and there is no better place to realize that experience than with us. We are looking for a Concierge to join our team!

Concierge responsibilities include:

• Receive visitors and vendors to the community in a friendly and polite manner.
• Answer telephones, transfer calls, take messages for the department heads.
• Respond to Resident emergency calls and notify nurse or manager on duty as requested.
• Respond to fire alarms/drills through fire board. Call 911 when board sounds with location of alarm.
• Assist Residents, department heads, and co-workers with requests and questions.
• Ensure that Residents and Guests are signing in and out of building.
• Provide valet support for Residents as needed.
• Assist with Activities as requested by Enrichment Director, ex.-helping with calendars, signing up residents for outings.
• Sort and distribute in-coming and out-going business mail; distribute in-house Resident notices, newspapers, and mail.
• Prepare weekly and daily menus received from kitchen.
• Communicate guest meals and resident meals to the kitchen in a prompt manner.
• Initiate maintenance and housekeeping work orders for Residents.
• Assist in Marketing duties including, but not limited to, taking a lead over the phone, touring potential Residents, collating Marketing materials.
• Schedule transportation for both Independent and Assisted Living Residents with the van for the Enrichment Department.

The ideal candidate will:

• Have experience in senior living
• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team
• Be open minded; willing to listen to and share new ideas

Perks of joining our team:

• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings plan*
• Paid time off*
• *Benefit eligibility is dependent on employment status.

We are located at:

5156 North Bend Crossing

Cincinnati, OH